Director of Performance Improvement

Your future role at a glance

Location:Austin, TX

Facility:Seton Administrative Offices

Department:Administration

Schedule:Full time

How you'll make an impact in this role

• Standardize surgical scheduling governance across all facilities to optimize prime time utilization, improve access, and ensure scheduling integrity (block management, release policies, and case accuracy).
• Drive operational and financial performance by strengthening charge capture processes, preference card governance, and alignment with supply chain and revenue cycle to reduce missed charges and improve cost management.
• Establish a unified KPI framework and executive dashboard infrastructure that provides a single source of truth for access, throughput, financial performance, and surgeon-level transparency.
• Lead cross-facility performance improvement initiatives targeting key metrics (e.g., utilization, first case on-time starts, turnover time) and reduce unwarranted variation across sites.
• Partner with executive and facility leadership to translate data into actionable strategies, reinforce accountability through performance reviews, and drive sustainable system-level improvement.

What minimum qualifications you'll need

Education:

• High School diploma equivalency with 5 years of applicable cumulative job specific experiencerequired, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

What additional requirements you'll need

• 5+ years experience in surgical services, perioperative operations, or healthcare performance improvement
• Advanced understanding of surgical scheduling, revenue integrity, and OR operational analytics
• Experience building executive-level KPI dashboards and performance review structures

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.