Director of Operations
Full-Time | In-Person | Fredericksburg, VA
Compensation: $100,000 to $120,000, depending on experience and demonstrated capability
Position Overview
Raven Rocks Precision is hiring a Director of Operations to build and scale the operational backbone of a rapidly growing e-commerce and wholesale business.
This role is for someone who wants to turn operational complexity into scalable systems.
We operate a multi-warehouse fulfillment network and are entering a new phase of growth, including exclusive nationwide wholesale partnerships and the launch of a custom B2B portal.
This role is not about maintaining an existing system. It is about building one.
You will be responsible for creating structure across inventory, fulfillment, logistics, and operational processes. You will identify where things break, improve them, and build systems that scale.
This is a high-ownership, data-driven role for someone who thinks in systems, solves problems from first principles, and executes at a high level.
Compensation will grow with demonstrated impact on operational performance.
About Raven Rocks Precision
Raven Rocks Precision is a fast-growing distributor of ammunition components serving both direct-to-consumer and wholesale customers nationwide.
We have grown by focusing on execution, inventory discipline, and operational efficiency. We move quickly, solve problems directly, and expect systems to improve over time.
This is a small, high-performing team where ownership and accountability matter.
What You Will Own
- Inventory accuracy and flow across multiple warehouses
- Fulfillment performance and operational efficiency
- Warehouse structure, labor performance, and accountability
- Shipping strategy and logistics optimization
- SOP creation and operational standardization
- B2B operational execution
Required Qualifications
- 5+ years of experience in operations, warehouse, fulfillment, logistics, inventory management, or supply chain leadership
- Experience building or significantly improving operational systems, not just maintaining existing ones
- Strong understanding of inventory accuracy, process control, warehouse flow, and fulfillment operations
- Strong data analysis capability using spreadsheets and operational software
- Ability to use data to identify problems, validate solutions, and measure performance
- Experience building or using reports to track accuracy, speed, labor efficiency, and operational KPIs
- Strong written communication and documentation skills, including SOP creation and process standardization
- Experience managing people and holding teams accountable to clear performance standards
- High level of ownership, urgency, and follow-through
- Comfort working in a fast-moving environment with incomplete structure
Preferred Qualifications
- Experience in e-commerce, wholesale, distribution, or multi-warehouse operations
- Experience with systems such as ShipStation, cloud based inventory management softwares, Katana, ERP/WMS/CRM platforms, or similar tools
- Experience improving inventory accuracy, fulfillment speed, and warehouse efficiency in a growing business
- Experience leading operational change in a small to mid-sized company
Who This Role Is For
- You think in systems, not tasks
- You are comfortable with complexity and ambiguity
- You use data to drive decisions
- You want to build something, not just manage it
- You are energized by operational problems that need real structure
Who This Role Is Not For
- Someone looking for a stable, predefined environment
- Someone who prefers maintaining existing processes rather than building better ones
- Someone who avoids ambiguity, accountability, or measurable performance expectations
Why This Role Matters
This is a point in the company where strong operational leadership can materially change the trajectory of the business.
If you are interested in building scalable systems inside a growing company, we would like to hear from you.
Benefits
- Medical, dental, & vision insurance
- Paid sick and vacation leave
- Paid holidays
- Employee discount on products
- Growth and advancement opportunities
How to Apply
Please email admin@ravenrocksprecision.com with the subject line:
Director of Operations Application | Systems Builder | [Your Name]
Include your resume and brief answers to the screening questions below.
Screening Questions
*Please keep responses concise and specific. We are most interested in measurable examples and concrete problem solving.
- Describe a time you inherited an operation that was messy, inconsistent, or overly dependent on people instead of systems. What did you change, and what measurable results followed?
- What are the first 3 operational metrics you would want to understand in a multi-warehouse fulfillment business, and why?
- Tell us about a process you designed or significantly improved that increased accuracy, speed, or scalability. What was broken before, what did you implement, and what changed afterward?
- What specifically interests you about building operations at Raven Rocks Precision?
