Director of Operations, Catering

The Director of Operations is a senior leadership role responsible for the end-to-end management of Purslane’s operational infrastructure. This individual will oversee facilities management, logistics, human resources, technology administration, finance coordination, and vendor/partner support. The ideal candidate has a long history of catering and events experience who thrives in a fast-paced hospitality environment and can build systems, manage people, and drive accountability across every aspect of our business.

• Partner with the accounting team to ensure timely and accurate financial reporting.
• Track and report on operational budgets, identifying areas for cost savings and efficiency.
• Review and approve vendor invoices
• Support month-end and year-end financial close processes as they relate to operations.

• Export payroll data from Ubeya and prepare weekly payroll documents for submission.
• Update and maintain gratuity tracking sheets and include gratuity in payroll submissions.
• Process finalized payroll. 
• Prepare and review monthly expense reports across Amazon, Webstaurant, and company credit cards.
• Manage purchasing and supply ordering, maintaining accurate inventory lists.
• Oversee beverage inventory tracking and ordering processes.

• Manage employee onboarding documentation and compliance requirements.
• Administer insurance and benefits programs; serve as the primary point of contact for employee questions.
• Oversee workers’ compensation claims and coordinate with insurance providers.
• Handle unemployment claims, including confirmation of staff status and response to DOL inquiries.

• Manage home office utilities, mail, and facilities issues
• Oversee vehicle fleet operations and transportation logistics 
• Direct all equipment procurement, servicing, and preventive maintenance schedules.
• Manage computer and technology hardware ordering, setup, and inventory.
• Coordinate with landlords, building management, and external maintenance vendors.
• Schedule drivers and coordinate transportation logistics for events.

• Serve as the internal administrator for operational technology platforms including Ubeya, G-Suite, and scheduling tools.
• Manage user accounts, permissions, and onboarding/offboarding across all tech systems.
• Evaluate and implement new technology solutions to improve operational efficiency.
• Maintain SOPs and documentation for all technology workflows and platform usage.
  

• 5+ years of operations management experience, preferably in catering, hospitality, or food service.
• Demonstrated experience managing payroll, HR functions, and staff scheduling at scale.
• Background in budgeting, expense management, and financial reporting.
• Strong knowledge of workforce management platforms (Ubeya or similar) and payroll systems (Paylocity or similar).
• Proven ability to manage facilities, vendor relationships, and procurement processes.
• Excellent organizational skills with an ability to juggle multiple priorities in a fast-paced environment.
• Experience in a multi-venue catering or events operation.
• Strong written and verbal communication skills.
• Proficiency with G-Suite, Microsoft Office, and operational reporting tools.
• Bilingual (English/Spanish) is a strong plus given the nature of the workforce.