Title : Director of IT – Infrastructure & Operations
Location : Garner , IA or Omaha, NE ( But 2 Days Garner , IA office in a week to Visit)
Hybrid - 4 Days Onsite
Permanent / Fulltime
Must Be US Citizen or Green Card
Role Summary
The Director of IT – Infrastructure & Operations; (I & O) provides strategic and operational
leadership for the enterprise’s technology foundation. This role defines the vision,
strategy, and execution of core infrastructure, platform services, operations, and IT
service management capabilities that enable reliable, secure, and scalable business
operations. The director drives modernization, innovation, and service excellence while
ensuring strong alignment with organizational objectives and future‑state needs.
Key Responsibilities:
Set the mission, vision, and strategy for the I&O organization to support
enterprise IT and business priorities.
Drive enterprise innovation by advancing modern I&O capabilities that strengthen
competitiveness, enhance productivity, and enable transformative technologies.
Align I&O initiatives with targeted business outcomes and future‑state
capabilities.
Partner with IT leadership to manage the service portfolio, allocate resources,
and prioritize technical debt remediation.
Improve IT resilience through enhanced reliability, tolerance, and disaster
recovery readiness.
Oversee an integrated IT service management (ITSM) ecosystem, including IT
asset management, to ensure efficient, consistent, and end to end service
delivery.
Maintain governance and controls that support compliance, audit readiness,
operational risk management, and policy adherence.
Collaborate with security leaders to integrate enterprise security strategy into all
infrastructure and operations practices.
Strengthen awareness of I&O’s business value and ensure alignment to
customer needs.
Build strong stakeholder relationships to understand business needs and ensure
cost‑effective IT service delivery.
Lead IT integration efforts during mergers and acquisitions, to ensure seamless
alignment of systems, infrastructure, security, and operational processes.
Lead I&O financial planning, ensuring optimized spend, predictable operations
and reinvestment capacity for strategic initiatives.
Manage vendors, contracts, and SLAs to ensure effective service delivery.
Build and lead a high‑performing I&O organization that fosters accountability,
collaboration, and continuous improvement.
Develop talent through coaching, mentoring, workforce planning, and
performance management.
Cultivate a culture that embraces innovation, service excellence, and
professional growth.
Education & Qualifications
Bachelor’s or masters degree in computer science, information systems,
business administration, related field, or equivalent work experience
Ten or more years of progressive IT experience with leadership responsibilities
Three or more years of experience leading strategy, budgeting, organizational
leadership, and high-performing technical teams.
Experience in manufacturing or industrial environments
Skills & Experience
Strong executive leadership with the ability to communicate an I&O vision aligned
to business strategy.
Effective influencer and negotiator in complex, cross‑functional environments.
Proven experience streamlining and scaling operations while balancing agility.
Advanced analytical, strategic planning, and execution capabilities.
Skilled in consensus‑building and securing support for major IT initiatives.
Strong business acumen with deep understanding of industry and enterprise
operations.
Demonstrated ability to develop talent through coaching, mentoring, and
performance management.
Leadership experience with cloud management, integration, and engineering
practices.
Ability to leverage AI/ML, automation, and self‑service capabilities to improve
efficiency and experience.
Expertise in budgeting, financial management, vendor governance, and service
quality management.