Director, Facilities and Process Engineering

As Director, Facilities & Process Engineering, you lead the design, optimization, and performance of a national network of facilities, applying industrial engineering principles to improve workflow efficiency, site functionality, and operational outcomes that directly support patient care. You are responsible for driving process optimization, systems design, and data-informed decision-making across the portfolio, while also overseeing capital planning, lease strategy, construction, compliance, and vendor partnerships. This role blends strategic leadership with hands-on operational excellence, ensuring each facility is engineered to scale efficiently, meet regulatory standards, and support long-term organizational growth.

Dragonfly Health - A great place to land

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

Dragonfly Health is our name for a reason.

The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.

Whatever it takes. Wherever it takes us.

What we offer

• Competitive Pay $125,000 + 20% annual bonus
• Comprehensive benefits package (health, dental, vision, PTO, sick time, 401k w/match, etc.)
• Growth opportunity and career advancement
• Agile and adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

See how Dragonfly Health is transforming the world of hospice and post-acute care.

What you will do

• Lead the design, optimization, and continuous improvement of a national facilities network, applying industrial engineering principles to improve workflow efficiency, site performance, and operational outcomes
• Leverage analytics, data, and reporting to identify inefficiencies, optimize resource utilization, and inform executive decision-making across the portfolio
• Partner cross-functionally with Operations, Finance, Compliance, and Analytics to drive process improvements, operational alignment, and scalable solutions
• Lead and execute a long-term facilities strategy aligned with organizational growth and M&A initiatives
• Oversee site selection, acquisition, design, and build-out of new locations, ensuring optimal layout and operational efficiency
• Direct major construction, renovation, relocation, and redesign projects across multiple sites
• Develop and manage multi-year capital and operating budgets for all facilities, driving cost optimization and financial performance
• Oversee lease negotiations, renewals, and real estate contracts to secure favorable terms
• Establish strategic vendor and contractor relationships to optimize cost and service delivery
• Ensure compliance with regulatory, safety, environmental, and accreditation standards across all sites
• Lead and develop facilities staff and external contractors to drive performance, accountability, and operational excellence

What we look for

• Strong background in Industrial Engineering, Process Engineering, or Operations Engineering, with experience in process optimization, workflow design, and operational efficiency
• Proven ability to apply data-driven methodologies to improve facility layout, throughput, resource utilization, and cost performance
• Analytical mindset with the ability to translate data into actionable insights and operational improvements
• Strong leadership presence with experience managing teams and contractors in complex, multi-site environments
• Expertise in facilities operations, capital planning, and portfolio management
• Advanced knowledge of regulatory compliance and operational standards
• Strong financial acumen with experience managing budgets, capital planning, and resource allocation
• Skilled negotiator with experience in lease and vendor contract management
• Ability to manage multiple large-scale projects simultaneously
• Excellent communication skills across all organizational levels
• Comfortable navigating growth, change, and complex organizational needs

Why is our Director, Facilities & Process Engineering so important?

Our Director, Facilities & Process Engineering plays a critical role in designing and optimizing the systems that power our national operations. By applying industrial engineering principles to facility strategy, layout, and workflows, this leader ensures every location operates efficiently, scales effectively, and supports high-quality patient care.

This role directly impacts our ability to support growth and acquisitions, control costs, and maintain operational consistency across all sites. Without strong leadership in both facilities management and process optimization, inefficiencies increase, compliance risk rises, and our ability to scale effectively is compromised. This position is foundational to driving long-term performance, efficiency, and organizational success.

Let's soar together