JOB DUTIES AND RESPONSIBILITIES:
•Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
•Implement KPI improvement strategies
•Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
•Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
• Manage the repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems.
•Assign routine repairs, inspections, and installations
•Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
•Complete all required trainings
•Analyze, repair, and test electronic and electromechanical equipment
•Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
•Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
•Lead team huddles and meetings
•Participate in huddles, meetings, seminars, training, workshops, and conferences as assigned
•Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
•Display effective client service in accordance with client satisfaction survey protocol
•Maintain positive relationships with coworkers, medical staff, vendors, manufacturers, and the general public
•Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use
•Follow 5S methodology
•Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
•Participate in the hiring process to meet staffing objectives
•Supervise and instruct personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
•Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
•Responsible for engagement survey action plan
•Responsible for productivity and staffing that is appropriate to the account(s)
•Provide recognition for employee when programs are implemented with success
•Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
•Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
•Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
•Establish and administer on-call schedule; assume on-call responsibilities as necessary
•Prepare, present, and explain the equipment database (CMMS) reports
•Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
•Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
•Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
•Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts
•Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
•Learn, understand, and comply with all government, regulatory, industry, company, and client Policies and Procedures, and subsequent updates
•Maintain accurate records of repairs, calibration, and tests
•Perform other duties as assigned that are intrinsic to the successful operation of the business
QUALIFICATIONS:
Education:
•Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent
•CABT, A+, etc, Certifications preferred
•Military training preferred
•CBET preferred
Experience:
•Minimum of seven years servicing a broad representation of clinical/patient care equipment in a hospital environment
•Minimum of three years of on-site supervision of hospital technicians preferred
•In-depth knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment