There is currently one (1) Development Services Technician position available within the Environmental Health unit of Public Health at the Health and Human Services Agency.
Only Online Applications will be Accepted.
DEFINITIONEXAMPLES OF ESSENTIAL FUNCTIONS
Greets customers at the Development Services counter; conducts initial assessment of customer needs; answers questions and provides direction regarding requirements and procedures.
Accepts permit applications; reviews submissions for accuracy and completeness; assists applicants in completing forms properly as necessary.
Calculates, collects, records and deposits application fees and other monies.
Calculates, prepares, mails and tracks applicant and other billings.
Routes applications to appropriate technical and professional staff for processing.
Assists in maintaining a tracking system to log and follow permit applications through the review process; monitors process and follows up with applicants and professional staff as required.
Verifies required approvals and issues permit documents.
Schedules inspections for technical and professional staff.
Receives complaints of potential code / ordinance violations from citizens; refers complaint to appropriate technical and professional staff for action; maintains complaint logs and prepares related reports.
Schedules committee meetings as directed; prepares and distributes meeting agendas; prepares meeting minutes.
Performs other clerical / secretarial work in area(s) of responsibility, which may include preparing correspondence and reports, entering and retrieving computer data, establishing and maintaining filing systems, preparing computer-generated reports, copying and filing documents, processing mail, sending and receiving faxes, answering the telephone, communicating with field personnel via radio, maintaining logs and lists, maintaining procedures manuals, ordering supplies, etc.
May train employees in the use of computer programs, provide user support and assistance, design new data collection systems and report formats, and assist with computer hardware and software maintenance.
May perform general bookkeeping work, including assisting with the preparation of division budget(s), processing invoices for payment, reconciling deposits and payments, and tracking account balances.
May provide leadership to and assist in training clerical staff, student interns and work program trainees as assigned.
Completes special projects as assigned.
Participates in department cross-training and assists other program areas with clerical duties as requested.
MINIMUM QUALIFICATIONS
Experience:
Four years of increasingly responsible,full-time equivalentclerical work, at least two years of which shall have been in a high public contact setting involving the explanation of procedures; or three years of increasingly responsible experience performing clerical or technical tasks for a public planning, building, environmental health or public works department, or private construction, real estate or engineering office.
Education:
High school diploma or GED equivalent. College-level coursework or training in records management, computer usage and/or construction technology is desirable.
Additional Requirements:
Possession of a valid California driver's license. Under certain circumstances, the Human Resources Director may accept a valid driver's license from another state if applicant acknowledges his/her intent to acquire a California driver's license within three months by signing an acknowledgement form.
This class specification lists the major duties and requirements of the job and is not all inclusive. Incumbents may be expected to perform job-related duties other than those contained in this document.
EMPLOYMENT STANDARDS
Knowledge of:
Modern office practices and technology, including filing systems, receptionist / telephone techniques, business letter and report writing, and the use of computers for word and data processing and spreadsheet applications.
Data collection and analysis techniques.
Basic business arithmetic and statistics.
English usage, spelling, grammar and punctuation.
Safe work practices.
Ability to:
Learn, understand, interpret and apply pertinent federal, state and local laws, rules and regulations, policies and procedures.
Use initiative and sound, independent judgment within established guidelines.
Organize and set priorities for a variety of projects and multiple tasks in an efficient and effective manner.
Communicate clearly and concisely, both orally and in writing.
Understand and execute written and oral instructions.
Work effectively with and take direction from a variety of technical and/or professional staff.
Establish and maintain effective working relationships with those contacted in the course of work.
Respond appropriately, effectively and promptly to the needs of internal and external customers.
Use computers effectively for word and data processing and spreadsheet applications; learn and operate specialized programs for processing permits.
Type or word process accurately at a rate required for successful job performance.
Perform mathematical computations with accuracy.
Work effectively despite frequent interruptions and distractions.
Operate office equipment safely.
Assist in training and providing leadership of others.
TYPICAL WORKING CONDITIONS
Work is performed in a normal office environment.
TYPICAL PHYSICAL REQUIREMENTS
Requires the ability to sit and stand at a desk for long periods of time and intermittently walk, stand, stoop, kneel, crouch and reach while performing office duties; lift and/or move light weights; use hands to finger, handle or feel objects, tools or controls. Must be able to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment. Must be able to use a telephone to communicate verbally and a keyboard to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen.