Desktop Support Specialist

Job Title: Technical Support Associate

Shift: Wednesday to Saturday, 7:00 AM – 5:00 PM (EST)

97838, Hermiston, Oregon, United States

Pay Rate - $28.09/hr on W2

Job Summary:

Provide basic technical support to users and help resolve common issues.

Key Responsibilities:

• Answer user queries via phone, email, or in person
• Identify and troubleshoot technical problems
• Follow standard steps to resolve issues
• Record and track all problems and solutions
• Ensure issues are resolved on time
• Escalate complex problems to senior team members

Requirements:

• Associate degree or related field (preferred)
• 0–3 years of experience in technical support or similar role
• Basic knowledge of common IT concepts and tools
• Good communication and problem-solving skills
• Ability to follow instructions and guidelines

Work Environment:

• Works under direct supervision
• Follows set procedures with limited decision-making

Additional Information:

• Worker Access: Building and Network Access Needed

APPLY TODAY!

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization.

We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.