NBBJ is an award-winning design firm recognized as aTIME100 Most Influential Company, aFast Company Most Innovative Architecture Firmand atwo-time 2025 AIA National Honor Awardrecipient. These recognitions reflect our purpose-driven approach that, fueled by ideas and a culture of collaboration, creates healthy buildings, strong communities and a resilient environment. That’s where you come in. With leading clients, diverse colleagues and offices in creative capitalsaround the globe, a career at NBBJ will inspire you to be extraordinary. You can learn moreabout our firm, seewhat it’s like to work hereand explorerecent projectsandideasatNBBJ.com. Join us to make an impact today!The role at a glance: NBBJ is currently seeking a Desktop Engineer to join the Los Angeles office. The Desktop Engineer will support the configuration, deployment, and operational health of endpoint devices across NBBJ’s global environment. This role focuses on packaging and distributing applications, drivers, and firmware; executing patching and compliance workflows; and ensuring devices meet readiness and operational standards defined by the Sr. Endpoint Engineer.The Desktop Engineer works directly with endpoint management tools such as Intune, JAMF, SCCM, and related cloud-based services to deliver secure, reliable, and friction-free experiences to end users.In your new role, you will:
Packaging & Deployment Standards
Package, validate, and maintain applications, drivers, and firmware according to deployment requirements and persona use cases
Coordinate with the Asset & Licensing Specialist (ALS) to ensure accurate hardware models, licensing alignment, and cohort readiness
Support initiatives that enhance the end-user experience by delivering reliable, predictable, and low-friction deployments
Secure Baselines & Readiness Execution
Translate Sr. Endpoint Engineer–authored GPO/MDM baselines into deployable workflows
Execute readiness gate checks, validation, and baseline alignment tests
Support cloud collaboration platforms by enforcing configuration standards
Endpoint Integrations
Support Autopilot/OOBE flows, update ring execution, and device health connectors
Assist in packaging CAB requests and supporting baseline controls
Partner with Collaboration, UX, and Security teams on integrations
Partnering with Collaboration, UX, and Security teams to design cohesive, user‑centered experiences across devices, applications, and services
Incident & Problem Management
Troubleshoot packaging, deployment, install, driver/firmware, or compliance defects
Participate in RCA activities with Sr. Endpoint Engineer
Document fixes, publish runbooks, and brief support teams
What you will need to succeed:
Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience
3+ years in EUC, packaging, or lifecycle management
Certifications: MD-102, SC-200, SC-400 or equivalents preferred
Hands‑on experience with Intune, SCCM, JAMF, or similar endpoint management platforms
Familiarity with GPO, update rings, compliance policies, certificate/Wi‑Fi profiles, and Autopilot/OOBE flows
Strong troubleshooting skills in Windows client OS, applications, drivers, and update mechanisms
Ability to follow automation workflows and contribute to repeatable deployment processes
High‑quality communication and documentation skills
Additional attributes to help you succeed:
Experience in architecture/design firm environments or similarly creative, distributed studio settings.
Familiarity with MacOS, Microsoft Teams Rooms, VR/AR devices (e.g., Meta 3), and Android‑based hardware used in enterprise environments.
Exposure to Citrix Virtual Apps/Desktops or hybrid virtual‑and‑physical endpoint models.
Experience with PowerShell or similar scripting languages
Strong attention to detail, reliability, and process discipline.
Change stewardship: meticulous with CAB artifacts, evidence, and communications.
Collaboration‑focused mindset with willingness to work across teams to support shared outcomes.
The annual base pay range for this role is anticipated to be between $70,000-$85,000. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications and experience.This role follows a hybrid schedule: four days per week in-office and one day per week remote (flexible based on office and staffing needs).
