Deputy Chief Information Officer

Immigration and Customs Enforcement

Washington, DC

JobSummary

The Deputy Chief Information Officer (DCIO) is a Senior Executive Service position in the Office of the Chief Information Officer, Management and Administration directorate of U.S. Immigration and Customs Enforcement. The DCIO assists the Chief Information Officer in providing ICE's information technology strategic vision and ensuring alignment with Department of Homeland Security policy.

LowGrade

HighGrade

PromotionPotential

None

SubAgencyName

Managmenet and Administration, Office of the Chief Information Officer

OrganizationCodes

HS/HSBB

Relocation

True

HiringPath

fed-competitive
ses
fed-excepted

MCOTags

TotalOpenings

AgencyMarketingStatement

The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. To carry out that mission, ICE focuses on smart immigration enforcement, preventing terrorism, and combating transnational criminal threats. ICE was created in 2003 through a merger of the investigative and interior enforcement elements of the former U.S. Customs Service and the Immigration and Naturalization Service, to more effectively enforce our immigration and customs laws and to protect the United States against terrorist attacks. ICE now has more than 20,000 law enforcement and support personnel in more than 400 offices in the United States and around the world. ICE has an annual budget of approximately $8 billion, primarily devoted to three operational directives - Homeland Security Investigations, Enforcement and Removal Operations, and the Office of the Principal Legal Advisor. A fourth directorate - Management and Administration - supports the three operational branches to advance the ICE mission. For more information, please visit www.ice.gov.

TravelCode

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

The Deputy Chief Information Officer (DCIO) is responsible for the conception, development, and implementation of policies, procedures, and standards that create and sustain a strong, flexible, and secure information technology (IT) enterprise. This includes overseeing the responsible implementation of innovation - leveraging artificial intelligence (AI) and business process automation where appropriate - to improve mission performance, increase operational efficiency, and reduce overall operational expenses. As the DCIO, you will: Serve as the principal operational executive for the Office of the Chief Information Officer (OCIO), translating the Chief Information Officer's (CIO) strategic direction into executable plans, priorities, and outcomes across the enterprise. Direct and manage internal OCIO operations and service delivery functions, including infrastructure, cybersecurity, application development, enterprise architecture, telecommunications, and field IT operations. Oversee the planning, development, implementation, and lifecycle management of enterprise IT solutions that support ICE mission requirements, ensuring operational reliability, scalability, and cost-effective performance. Lead enterprise data management and application delivery efforts, ensuring systems are designed and operated to improve mission effectiveness, enable analytics and future AI capabilities, and reduce long-term operations and maintenance costs. Manage the responsible adoption of artificial intelligence and business automation within OCIO-managed systems and services, focusing on performance improvement, process efficiency, and operational stability. Ensure IT systems, services, and modernization initiatives are implemented in accordance with enterprise architecture standards, security requirements, and CIO-established priorities. Monitor and evaluate IT program and operational performance, holding OCIO leadership accountable for delivery, service levels, risk management, and results. Provide internal executive leadership and decision-making to resolve complex operational issues, balance competing priorities, and maintain continuity of IT services. Support the CIO by executing approved Congressional and executive-level IT policy changes, converting strategic requirements into operational guidance, procedures, and implementation plans. Oversee IT acquisitions and contractor performance in support of OCIO operations, ensuring alignment with delivery objectives, performance expectations, and fiscal stewardship. Manage OCIO resources, including budget execution, workforce utilization, and assets, and identify opportunities to improve efficiency and reinvest savings into mission-critical capabilities. Represent the CIO, as delegated, in internal operational forums and working groups, ensuring consistent execution of enterprise IT direction across ICE. Provide first-level supervision to senior OCIO divisions and program managers, reinforcing accountability for execution, delivery, and operational excellence.

Education

This job does not have an education qualification requirement.

Requirements

Evaluations

You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your application package will be further reviewed to determine if you possess the ECQs and TQs listed above. The ECQs and TQs must be thoroughly addressed within your 2-page resume. Separate narratives will not be accepted or reviewed. Highly qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration. Upon selection, if not already a member of the SES serving under a career appointment, the individual(s) selected must have their executive qualifications certified by the OPM SES QRB before appointment. The selected individual's application will be forwarded to OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, QRB-certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.

HowToApply

To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click "Apply" to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. It is applicant's responsibility to verify that information entered and uploaded is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will not be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process, at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.

WhatToExpectNext

To verify the status of your application, sign in to your USAJOBS account at https://www.usajobs.gov/. All of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://help.usajobs.gov/how-to. Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

RequiredDocuments

A complete application includes the items described below. Please note that if you do not provide all required information as specified in this announcement, you may not be considered for this position or may not receive the special consideration for which you may be eligible. Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. 1. Resume: All applicants are required to submit a resume limited to 2 pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each), with 1-inch margins on the top and bottom, 1/2-inch margins on the left and right, and a font no smaller than 11 points, showing all relevant experience. Applicants seeking initial career appointment to the SES must include evidence of the ECQs and TQs. Please do not use the USAJOBS Resume Builder. 2. Vacancy Question/Assessment Questionnaire Responses: Responses are automatically submitted through USAJOBS when you apply to this vacancy. 3. Additional Required Documents: Applicants are required to submit the following supporting documentation, if applicable. Current or Former SES Members: Must provide your SES appointment Notification of Personnel Action (SF-50), and an SF-50 showing current career SES status or career SES reinstatement eligibility. SESCDP) Graduates: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification. Current Federal Civil Service Employee: Must provide a copy of your SF-50 or equivalent personnel action form reflecting you are a current Federal Civil Service employee.

Benefits

OtherInformation

Veterans' Preference: Veterans' preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx). OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Noncareer SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back; FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation); and SEAD-3-Reporting-U.pdf (dni.gov), applicable to those who hold a sensitive position or have eligibility for access to classified information).

KeyRequirements

WithinArea

False

CommuteDistance

ServiceType

AnnouncementClosingType

AgencyContactEmail

Justin.Sams-Terrazas@ice.dhs.gov

SecurityClearance

Sensitive Compartmented Information

DrugTestRequired

True