Dental Patient & Treatment Coordinator

Overview

Buckhead Family Dentistry is now hiring a Full Time Dental Patient and Treatment Coordinator in Atlanta, Georgia!

As a Full Time Dental Patient and Treatment Coordinator, comejoin our community of collaborative, high-quality clinical, business and operations professionals.

Full Time Dental Patient and Treatment Coordinator Schedule

Monday, Tuesday & Thursday 7:45am to 5:00pm

Wednesday 7:45am to 2:00pm

Friday 7:45am to 12:00pm with 60 minute lunch break

To learn more about this practice: https://www.familydentalatlanta.com/

Full Time Benefits

• Monthly Team Member Incentive Bonus Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma required
• 2 or more years dental front office experience required
• Computer proficiency and ability to learn new programs
• Denticon PMS Experience is a plus!
• Must have a proven track record of presenting treatment plans and gaining case acceptance by securing appointments and payment for services.
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor and able to resolve conflict
• Outstanding verbal and written communication skills
• Strong multi-tasking, attention to detail, and organizational skills
• Ability to collaborate with a team
• Energetic team player with a positive outlook on serving the needs of our patients and the business

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

- Answers incoming calls to include new patients and emergencies - Establishing trusting relationship with new patients - Tracking pending and incomplete treatments - Brief patients on treatment plans and practice’s policies - Presenting treatment plans - Making sure dental goals are being met in regard to dental services - Appointment scheduling - Requesting records - Patient follow ups - Knowledge of case acceptances, budgeting, and insurance