What you’ll be doing:
- Hardware installation & configuration of enterprise servers and cabling infrastructure.
- Hardware Break/Fix replacement of FRUs
- Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
- Troubleshooting and resolve Telco Connectivity issues.
- Troubleshoot & Replace Network Switch equipment.
- You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
- Documentation of activities and build/modify SOPs.
- Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
- System power supplies and cabling install, fix and repair.
- Install, Remove, tackle issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
- Maintain asset inventory and update internal application as needed.
- Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
- Act within Service Level Agreements (SLA) on the tickets assigned to you in. your space.
Requirements:
- Knowledge of server/storage/network hardware.
- Strong interest in learning new DC concepts.
- Strong verbal and written communication skills.
- Day Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
- Night Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
- 2+ years working in an IT environment.
- Experience solving problems on servers, networking devices and IT equipment.
- Inventory management experience. Ordering, receiving, and shipping server parts.
- Experience taking on-call shifts and ability to respond to critical events as needed.
- Experience raising issues to Sr. onsite staff and management as needed.
- IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
- Knowledge of trunk infrastructure is a plus.
- Work onsite in West Jordan, UT or Eagle Mountain, UT
Preferred Qualifications
- 2-year or 4-year degree or 4+ Years of experience.
- 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center.
Career Level - IC2
Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.
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