Customer service
📍 Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
Location: Kirkland, WA
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You’ll Do:
- Handle 50–60 incoming prospect calls per day with warmth and enthusiasm
- Schedule and host virtual tours or set up in-person appointments
- Answer live chats, texts, and follow-ups to support the leasing process
- Provide excellent customer service and build rapport with prospects
- Keep accurate records and notes in our CRM
- Stay up-to-date on property details, amenities, and specials
- Collaborate closely with teammates and property managers
What We’re Looking For:
- Strong customer service experience (required)
- Call center, customer service, or leasing experience a plus
- Friendly, positive communicator with great multitasking skills
- Organized, detail-oriented, and tech-savvy
- Reliable, punctual, and team-oriented
Why You’ll Love It Here:
- Competitive pay + monthly commission
- Supportive, inclusive team environment
