Customer Service Representative

About the Role:

MedOp Solutions is seeking a Customer Support Associate for a 13-week administrative contract in Green Bay, Wisconsin. This role supports facility operations by providing customer service and administrative assistance to patients, staff, and internal departments.

The Customer Support Associate plays an important role in ensuring smooth daily operations by managing inquiries, coordinating information, and assisting with administrative tasks in a professional and efficient manner.

Location:

Green Bay, WI 54301

This administrative position supports operational and customer service functions within the facility.

Key Responsibilities

• Provide customer support to patients, visitors, and staff
• Answer and route incoming phone calls and inquiries
• Assist with scheduling, documentation, and administrative processes
• Maintain accurate records and update internal systems as required
• Coordinate communication between departments and staff
• Provide general clerical support including filing, data entry, and documentation
• Ensure a professional and welcoming environment for all visitors and patients

Required Qualifications

• Strong customer service and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Professional demeanor and strong interpersonal skills
• Experience with administrative or office support preferred

Scheduling & Contract Details:

Contract Length: 13 weeks

Shift: 8-hour day shifts

Work Environment

This is a non-clinical administrative role supporting facility operations and patient services. The Customer Support Associate will interact with both staff and patients while maintaining efficient administrative workflows.

About MedOp Solutions

MedOp Solutions partners with healthcare organizations across the country to provide workforce solutions including clinical staffing, administrative support, and operational consulting. We connect talented professionals with impactful assignments that support healthcare systems and improve patient experiences.

MedOp Solutions is proud to be recognized on the Inc. 5000 list of Fastest-Growing Private Companies in America (2019–2025) and is committed to delivering exceptional staffing solutions nationwide.