Customer Service Associate (Childcare)

Ingka External
Pittsburgh, PA

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own.
As a Children's Activity Area Associate, you will:
- Contribute to creating a pleasant and safe environment for the children that visit our play facility.
- Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
- Participate in the planning and execution of children's activities both in and outside of Småland.
- Build meaningful and empathetic relationships with children and their caretakers.
- Strictly adhere to all IKEA play facility and safety & security policy and procedures.
- Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.

Together as a team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Apply now!

JOB TYPE: Part Time
BENEFITS ELIGIBLE: Yes (Partial)
HOURS: Part Time (12-20 HR/WK)
The pay range for this role is: Flat Rate: $17.50/hr
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

• Experience in retail or childcare preferred.
- CPR and First Aid certification training provided.
Requirements:
- Physical Demands: Lifting and Carrying Occasionally (1-25lbs).
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