Credit Specialist

Job Responsibilities

• Contacting customers on past due balances via email and phone.
• Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.
• Need to be able to research and reconcile debit/credits and payments on customer accounts.
• Need to be able to deal with upset customers in a professional manner.
• After training, will need to have an internal drive to resolve past due balances without assistance from Manager.

Required Skills:

• Commercial (B2B) Collection Experience required (2-5 years)
• Background in accounting to support research on debit/credits on customers accounts.
• Ability to be self-motivate after training
• Needs to know Microsoft Excel (basic commands for statement reconciliation)

Technology Requirements:

• SAP, Excel

Preferred Skills:

1. SAP experience preferred

2. GetPaid collection experience preferred