Operations Manager – CPG (Supply Chain, NPD & Contract Manufacturing)
Location: Rochester, NY (Onsite)
Travel: Up to 10% / Full time, Onsite
Compensation: $90,000 – $105,000 base + benefits
The Opportunity
A growing and dynamic consumer products organization is seeking an Operations Manager to lead and elevate its CPG division. This role sits at the center of the business—owning the full operational lifecycle from product concept through commercialization, supply chain execution, and customer delivery.
This is a high-impact, highly visible leadership role supporting a nationally distributed product portfolio, with responsibility across contract manufacturing, supply chain, new product development, and customer fulfillment.
Why This Role is Unique
This individual is a proactive and adaptable problem-solver who thrives in dynamic environments. They bring strong organizational skills and the ability to manage multiple priorities effectively, while maintaining a customer-focused mindset. A clear communicator, they are equally comfortable thinking strategically at a high level and diving into the details to drive execution.
- End-to-end ownership: Influence everything from product ideation to retail delivery
- Cross-functional leadership: Partner directly with Sales, Marketing, R&D, and Logistics
- Growth environment: Organization is investing in expansion, systems, and operational excellence
- High visibility: Direct exposure to senior leadership and key business decisions
- Build & improve: Opportunity to implement structure, processes, and scalable systems
Key Responsibilities:
Supply Chain & Logistics
- Own demand planning, forecasting, and inventory strategy for finished goods.
- Manage procurement of raw materials and supplier relationships.
- Oversee third-party manufacturing, ensuring quality, cost, and delivery performance.
- Partner with logistics teams on global transportation and distribution execution.
New Product Development (NPD)
- Lead project management of new product initiatives from concept through commercialization.
- Manage timelines, budgets, and cross-functional execution.
Sales Support & Customer Operations
- Support order management, fulfillment, and inventory across retail channels.
- Ensure high levels of customer service and operational responsiveness.
Continuous Improvement
- Identify and implement process improvements across the supply chain.
- Drive operational efficiencies and scalability.
Leadership Responsibilities:
- Lead and develop a cross-functional team across operations, R&D, and sales support.
- Establish KPIs, drive accountability, and foster a culture of continuous improvement.
- Serve as the primary point of accountability for contract manufacturing partners.
- Coordinate across R&D, Sales, Marketing, and Operations to bring products to market.
- Act as a key liaison between customers, suppliers, and internal teams.
- Lead performance reviews with key vendors and partners.
Required Qualifications
- Bachelor’s degree in Business, Supply Chain, Operations, or related field.
- 5–10+ years of experience in operations, supply chain, or distribution leadership.
- Proven experience managing contract manufacturing and 3PL relationships.
- Experience leading New Product Development (NPD) from a project management lens.
- Strong cross-functional leadership and ability to influence across teams.
- Experience with ERP systems and demand planning/forecasting.
- Track record of driving process improvement and operational efficiency.
Nice to Have
- Experience in CPG, food, or regulated manufacturing environments.
- Experience supporting retail customers (big box, grocery, private label).
- MBA or PMP certification.
Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management’s assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.
