Corporate Director of Medical Staff Credentials
Florence, SC, United States (On-site)
Join an Award-Winning Team as a Strategic Leader in Medical Staff Services
Are you an experienced healthcare leader ready to shape the future of medical staff credentialing, provider enrollment, and regulatory compliance? At McLeod Health, we offer more than just a job—we offer the opportunity to lead system-wide initiatives that directly impact patient safety, physician governance, and organizational excellence. Join a mission-driven organization as we seek a Corporate Director to oversee and elevate our Medical Staff Credentials across the entire health system.
Why McLeod Health
McLeod Health is the region's destination for medical excellence. Our excellence extends from the Midlands to the Coast along the border of North and South Carolina – serving more than one million people. As medical needs grow – we grow, expand, and improve our facilities and services. The McLeod Health network is comprised of 7 hospitals with locations in Florence, Dillon, Manning, Cheraw, Loris, Little River, and Myrtle Beach.
Founded over a century ago, McLeod is a locally owned, not-for-profit healthcare system that features the strength of more than 900 members of medical staff, 2,900 registered nurses, and more than 18,000 team members. McLeod constantly seeks to improve patient care with efforts that are physician-led, data-driven, and evidence-based.
Our Mission & Vision
- Mission: To improve the overall health and well-being of people living within South Carolina and eastern North Carolina by providing excellence in health care.
- Vision: To be the region's choice for medical excellence.
Our Values: The Foundation of Who We Are
At McLeod Health, we are guided by four core values that shape how we lead, serve, and collaborate:
- THE VALUE OF CARING: Our leaders don't focus solely on tasks. They embrace opportunities to respond with compassion, supporting both team members and the medical staff who deliver patient care.
- THE VALUE OF THE PERSON: In every interaction, the people of McLeod are committed to sharing a generosity of spirit, offering courtesy, resilience, and respect to physicians, colleagues, and external partners.
- THE VALUE OF QUALITY: For more than 100 years, McLeod has been the choice for medical excellence. Our mission requires us to have highly skilled personnel and rigorous oversight of those who provide care.
- THE VALUE OF INTEGRITY: We expect leaders within the McLeod Health family to display honesty, wisdom, discipline, and an intense desire to accept the responsibility of ensuring only qualified providers care for our patients.
Your Role & Impact
As the Corporate Director of Medical Staff Credentials, you will provide strategic leadership and coordination for credentialing activities across the entire McLeod Health system. You will be the driving force behind ensuring that every physician and advanced practice provider practicing within our network meets the highest standards of quality, safety, and regulatory compliance. Your work is foundational to our mission of delivering excellence in healthcare.
What You'll Do:
- Maintain Professional Excellence: Maintain a professional image and exhibit excellent customer relations with leaders, providers, and co-workers in accordance with McLeod's Service Excellence Standards and Core Values.
- Lead with Vision: Provide necessary leadership and coordination of activities to ensure goals and objectives of the McLeod Health Medical Staffs are achieved and aligned with the McLeod Health strategic plan, mission, and values.
- Implement Strategic Goals: Implement goals and objectives for the Corporate Credentials Department that reflect the McLeod Health strategic plan, mission, and values.
- Drive Innovation: Plan and develop new projects and prioritize goals and objectives on an ongoing basis.
- Assess New Concepts: Assess new ideas and concepts and review for possible implementation in the department.
- Improve Operations: Evaluate day-to-day departmental processes to identify opportunities for improvement in operations as well as cost-effective measures.
- Oversee System Credentialing: Develop processes for system credentialing, including managed care credentialing and medical staff quality oversight.
- Collaborate with Medical Staff: Collaborate with the medical staff on the development of privileges and physician performance evaluation.
- Serve as System Expert: Provide knowledge and expertise in the development and ongoing monitoring of credentials throughout the system and act as a consultant to hospital and medical staff committees and departments.
- Manage Fiscal Responsibility: Organize, plan, and implement the annual fiscal year budget for Corporate Credentials.
- Support Regulatory Activities: Act as a consultant and support corporate service-related credentials activities and participate in regulatory activities.
- Develop Policies & Tools: Participate in the formulation and updates of credentials policies and procedures; design and develop documentation forms and data collection tools that support policies and procedures.
- Support Medical Staff Bylaws: Provide ongoing assistance to the Medical Staff at McLeod Health in the establishment and maintenance of their bylaws and associated documents.
- Create Strategic Communications: Develop Credentials Strategic teaching and communication tools and serve as a liaison to individual hospitals on matters of credentials and privileging.
- Provide Data & Support Services: Provide data and other support services to administration, physicians, the Board of Trustees, and regulatory agencies.
- Oversee Data Collection: Oversee data collection and entry for reporting practice patterns, trends in patient care, and benchmarking data to administration, the medical staff, and the governing body.
- Stay Current & Train Others: Attend seminars and workshops to maintain current knowledge and expertise regarding program changes, introduction of new software, etc.; train employees and apprise leadership of changes.
- Ensure Regulatory Compliance: Assure assigned departments and staff are in compliance with all state, federal, and regulatory agencies, including assessment of continual survey readiness.
- Drive Strategic Growth: Strategize with system leadership on opportunities for improvement and growth while acting as a liaison with medical staff, hospital and system administration, and managed care payors.
- Guide Credentialing Efforts: Provide guidance to credentialing efforts for the credentialing verification organization, local medical staff office representatives, credentialing for medical staff membership and privileges, and provider enrollment activities for the organization.
- Support Organized Medical Staff: Support the organized medical staff in carrying out their responsibilities.
- Serve as Professional Resource: Serve as a professional resource to the Medical Staff and hospital leadership regarding medical staff bylaws, rules and regulations, and policies.
- Lead Policy & Program Initiatives: Be responsible for planning, implementing, and directing medical staff policies, programs, and initiatives in collaboration with medical staff and system leaders on a local and system level.
- Support Practitioner Peer Review: Work collaboratively with clinical quality leadership and medical staff to support practitioner peer review.
- Provide Supervision: Complete other job duties and supervision as assigned.
What You Bring:
- Experience: Minimum of 5 years of healthcare experience with a strong emphasis in medical staff credentialing and privileging, including demonstrated expertise in:
- Extensive verbal and written communication skills
- Problem-solving and organizational skills
- Conflict negotiation skills
- Development of processes and quality improvement
- Education:
- Required: Bachelor's Degree in Nursing, Business, or Healthcare Administration from an accredited school.
- Preferred: Master's Degree in Nursing, Business, or Healthcare Administration.
- Management Experience: Prior management experience in Healthcare and/or Medical Staff Services required.
- Preferred Certifications (Highly Valued):
- Certified Provider Credentialing Specialist (CPCS)
- Certified Professional Medical Services Management (CPMSM)
Live & Work in Historic Florence, SC
Join us in Florence, South Carolina—a charming and growing community that serves as a regional hub for healthcare, commerce, and culture. Enjoy a low cost of living, excellent schools, and a strong sense of Southern hospitality. With easy access to both the Grand Strand beaches (just an hour away) and the cultural offerings of nearby metropolitan areas, Florence offers the perfect blend of small-town comfort and big-city convenience. Experience a welcoming community that truly values the exceptional work of its healthcare leaders.
About Our Team
If you are looking for a dynamic environment where you can lead with integrity, collaborate with stellar professionals, and make a lasting impact on medical staff services, credentialing, and patient safety across an entire health system, we invite you to apply. Become part of a locally owned, not-for-profit organization where your leadership is meaningful, your growth is supported, and your contributions are truly valued.
McLeod Health is an equal opportunity employer.
