Coordinator of Business Development

Factory is a preeminent communications agency with offices in New York and Los Angeles. We sit at the unique intersection of style and innovation, deeply rooted in both current culture and our over 20-year legacy.

We work with companies to create moments that will spark brand transformation to cult status. Our strategies combine traditional and digital activities, including public relations, brand development, social media, content creation, and influencer and celebrity integration.

Factory is entering an exciting new chapter filled with growth and creativity. Our team continues to impress with their ability to work nimbly across various industries, and achieve award-winning media relations for our clients. We are also fun to grab a drink with!

From an industry perspective, we’re the agency behind media-fueled launches and creative storytelling for a dynamic portfolio of clients, including ASOS, IKEA, Rebag, Loop earplugs, Henry Rose by Michelle Pfeiffer and more.

And we have a pipeline full of incredible new opportunities. That’s where you come in!

COORDINATOR OF BUSINESS DEVELOPMENT & MARKETING - New York

As Coordinator of Business Development, you are responsible for assisting the Director of Growth and CEO to manage strategic projects and outcomes that grow the business. You will be proactively involved in all areas of new business relations, with focus on administration, managing pipeline, pitching, and onboarding new clients. You’re creative and detail oriented, love writing and communicating, are results-driven, and work fast to achieve deadlines.

OBJECTIVE

Support the growth engine of Factory by:

• Creating leverage for senior team
• Driving outbound activity
• Maintaining organization and speed

This role is execution-focused, detail-oriented, and highly proactive.

CORE RESPONSIBILITIES

• Pipeline Management
• Maintain New Business Dashboard (Monday.com)
• Update all deal stages daily
• Track next actions and deadlines
• Ensure no opportunity stalls
• Outbound Support
• Build and maintain target lists:
• Brands
• Founders
• CMOs
• Investors
• Support warm outreach campaigns
• Draft outreach emails (reviewed by senior team)
• Track responses and follow-ups
• Meeting Coordination
• Schedule all new business meetings
• Coordinate calendars across internal teams
• Prepare briefing docs for CEO and senior team
• Proposal Support
• Populate templates with content
• Format decks based on design system
• Ensure consistency across all materials
• Not responsible for:
• Strategy & Idea generation
• That said, good ideas are always welcome!
• Marketing + Visibility
• Track industry moments, events, conferences, and awards
• Maintain outreach and submission calendar
• Support Factory self-promotion initiatives
• Follow-Up Discipline
• Ensure every meeting has a follow-up within 24 hours
• Track all outstanding conversations
• Prompt senior team when action is needed

PROFILE

• Highly organized and fast
• Detail-oriented
• Comfortable with systems (Monday, Google Drive, etc.)
• Strong written communication and design eye
• Curious about culture, brands, and media

COMPENSATION & BENEFITS

CULTURE

Life at Factory offers all the benefits of a stable, profitable and established company, but with a dynamic start-up culture. We place great importance on our people and their professional development. We seek creative thinkers, effective doers, glass ceiling breakers and the I-dont-know-if-thats-possible-but-let’s-find-out-ers.

We are the people who get great satisfaction in a job well done, who grab a ball and run with it and who celebrate together when we ace it. We take great pride in being unique and promoting a workplace environment and culture based on positivity, inclusivity and collaboration.

$$$

• Competitive salary commensurate with experience
• 401K with employer matching
• Life insurance

HEALTH & WELLNESS

• Medical/Dental/Vision Insurance 100% covered
• Discounted gym and ClassPass membership plus monthly credit
• Flexible Spending Account
• Mental Health and Wellness Stipend - $500 annually
• HealthAdvocate - Health Care Support
• One Medical - On-Demand Primary Care
• Teledoc - Virtual Health
• TalkSpace - Online Mental Health Therapy
• Kindbody- family-building care and fertility services
• Continued Learning Opportunities

PERKS

• FREE CitiBike 100% covered
• Discounted Metrocard/commuting
• All staff events - Summer Picnic, Holiday Party, happy hours, karaoke, lunches, etc
• Birthday Bonuses

WORK LIFE BALANCE

• Time off Work/life balance is important to us, we provide:
• Flexible/Hybrid work environment
• Ample PTO & Holidays
• End-of-year 10-day office closure for the holidays
• Summer Friday Program
• Flex Sick Time
• Pet friendly office