EMPLOYEES IN THIS JOB CLASSIFICATION ARE REQUIRED TO WORK A VARIABLE
5 DAY SHIFT THAT MAY INCLUDE NIGHTS, WEEKENDS, OR HOLIDAYS
Assists citizens, visitors, department personnel, and other agencies during and after normal business hours and on holidays. Provides office administrative support where needed throughout the Police Department.Include the following. The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position.
Takes Reports:obtains all relevant information from emails/callers/walkups and transfers the information to various reports; takes incident reports for thefts, forgeries, fraudulent use of a credit card, and other incidents; accepts evidentiary documents to be scanned into RMS; assists persons who come to the window to complete accident reports.
Enters, Retrieves, and Validates Data Utilizing ACIC/NCIC: enters and confirms, and clears warrants in ACIC/NCIC/RMS; checks warrants for field units and other authorized personnel; enters and confirms stolen vehicle and property information in ACIC/NCIC; enters and confirms missing persons in ACIC/NCIC; deletes missing persons from ACIC/NCIC; assists with ACIC TAC duties as needed.
Keeps/Checks Records:posts data in PC data files; retrieves and compiles data as necessary; keeps data in manual logs; enters, checks, and deletes vehicles listed on wrecker company tow sheets against ACIC/NCIC records of stolen vehicles; forwards information to the Investigations Division; verifies, sorts, and distributes reports to external agencies; copies arrest reports for redacted media release.
Miscellaneous Duties: answers phone; greets visitors; refers callers to the appropriate person or office; maintains log of repossessed vehicles; provides information about the police department; makes copies and faxes information to appropriate places.
Maintains Building Security: monitors access to building after hours; operates automatic lock on door and gates to allow authorized persons entrance; reports maintenance problems to appropriate persons.
Serves as Night Clerk: accepts exact change for bond money, completes bond form, and gives a receipt after hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associates Degree (AA/AS) or Vocational School certificate and 2 years related experience; or high school diploma/GED and four years related experience; or an equivalent combination of education and experience.The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position.
SUPERVISORY CONTROLS:
The supervisor provides continuing or individual assignments by indicating generally where the work is to be done, what is to be done, limitations, quality and quantity, expected deadlines, and priority of assignments. Tasks involve related steps. The employee uses initiative in carrying out recurring assignments independently without specific instruction, but refers deviations, problems, and unfamiliar situations not covered by instructions to the supervisor for decision or help. The supervisor reviews some of the work, with more review of difficult or unfamiliar assignments.
SUPERVISORY RESPONSIBILITY:
None.
COMPLEXITY:
The work consists of duties that involve related steps, processes, or methods; the decision regarding what needs to be done involves various choices requiring the employee to recognize the existence of and differences among a few easily recognizable situations; actions to be taken or responses to be made differ in such things as the source of information, the kind of transactions or entries, or other differences of a factual nature. A number of specific guidelines are available; judgement is used in locating and selecting the most appropriate guidelines; minor deviations can be made in specific cases; significant deviations are referred to the supervisor. Employee carries out detailed, but uninvolved written or oral instructions.
