Community Resource Specialist Part-Time (Grant Program)

NOTE: This is a temporary assignment, not to exceed 960 hours.
GENERAL PURPOSE
Under general supervision, the Community Resource Specialist assists the following departments and/ or department divisions in performing a variety of support functions and related duties: City Manager’s Office; City Clerk’s Office; Department of Administrative Services; Department of Development Services; Department of Community Services; or any other associated City departments or entities.

CLASS CHARACTERISTICS
The Community Resource Specialist performs a range of duties that are based on the department and/or division to which they are assigned. This position is distinguished from the Office Specialist, Maintenance Assistant, and Concession and Event Specialist positions as those positions are not part of the temporary job grant program.The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

City Clerk’s Office:

1. Assists with preparation and posting of agenda packets for City Council meetings.
2. Assists with the reproduction and distribution of City Council and Commission agenda packets and records.
3. Attends and prepares meeting minutes.
4. Assists with public records requests.
5. Assists City Clerk’s office with general filing and records management.
6. Prepares basic correspondence and follow-up notes.
7. Performs other related duties as assigned.

Food and Beverage Services:

1. Operates concession stand and coffee shop as assigned; prepares and sells menu items to be served to guests including food and beverages; adheres to standard recipes, menus, and methods of food and beverage preparation, portions, cost and waste control; opens and closes facilities.
2. Operates food preparation equipment and appliances safely; sets up and closes out a variety of equipment and tools, including clean-up of this equipment.
3. Sets up and takes down equipment and ensures all equipment and supplies are properly stored and secured at all times.
4. Processes payments and utilizes a computerized cashiering system; maintains accurate accounting of sales and receipts.
5. Follows cash handling procedures, ensuring policies are enforced and maintained.
6. Maintains the highest standards of customer service and handles a variety of situations using tact and diplomacy.
7. Attends, and participates in staff meetings and trainings.
8. Completes appropriate reports and forms as necessary.
9. Required to work varied shifts, including evenings, weekends, and holidays.
10. Performs other related duties as assigned.

Department of Administrative Services:

1. Assists public with questions related to services and programs; receives, refers, and directs callers and visitors to appropriate departments and personnel.
2. Processes payments for parking citations, building permits, and bus pass sales.
3. Receives and records business license renewal payments; organizes new files and mails business license applications.
4. Organizes, copies, and archives documents.
5. Scans parking citations and other records.
6. Prepares basic correspondence and follow-up notes.
7. Performs other related duties as assigned.

Department of Development Services/ Street Maintenance:

1. Assists in repaving, patching, overlaying, pothole, and crack sealing repair of asphalt.
2. Removes damaged improvements and set concrete forms.
3. Repairs curbs, gutters, and sidewalks.
4. Responsible for the upkeep of bus shelters.
5. Pressure washes as needed.
6. Removes debris as needed.
7. Weed abatement.
8. Maintenance Yard upkeep.
9. Performs other related duties as assigned.

Department of Development Services/ Landscape Maintenance:

1. Assists in landscape turf mowing and edging.
2. Weed abatement; Hedge/shrub trimming; tree planting.
3. Performs daily litter and debris control.
4. Cleans and maintains City facilities and park shelters.
5. Performs daily janitorial services.
6. Assists Park Maintenance Workers by polishing fencing, light poles, and shade structures.
7. Disinfects playgrounds and workout equipment/stations with mild cleaning solutions.
8. Cleans and deodorizes trash enclosures.
9. Assists with pressure washing benches and walkways.
10. Reports and assists with removing graffiti on various surfaces and finishes.
11. Rakes and replenishes mulch beds.
12. Repairs damaged D.G. walking paths.
13. Assists sports field crews.
14. Performs other related duties as assigned.

Department of Development Services/ Sports Fields:

1. Assists sports field crews with game day preparation.
2. Game day maintenance between contests or practices.
3. Relocates pitching mounds and bases.
4. Rakes and chalks fields.
5. Waters infield skin.
6. Maintains cleanliness of carts and equipment.
7. Performs other related duties as assigned.

Department of Development Services / Planning Division:

1. Conducts municipal research and analytical work using various research techniques and methods.
2. Project filing and organization of existing planning files.
3. Updates planning applications.
4. Creates educational and informational handouts.
5. Assists in managing projects and conducting project intakes, project/plan reviews, and preparing staff reports.
6. Preparesbasic correspondence, notices, reports, and follow-up notes.
7. Assists at the public counter and responds to inquiries from the public.
8. Performs other related duties as assigned.

Department of Community Services/Recreation and Youth Learning Activity Center Division:

1. Assists patrons with questions and concerns; answers phone calls and provides information to customers as needed; assists with purchasing supplies.
2. Registers Patron for recreation programs; collects fees.
3. Assists with lesson plans and craft activities for Tiny Tots Program; assists in creating monthly calendars and flyers; provides information to parents about program and child activities; assists with cleanups given toilet training accidents.
4. Supervises children involved in activities and maintains a safe environment; prepares snacks; assists with homework.
5. Supervises and administers Summer Lunch Program; sets up and organizes meal; keeps records of attendance.
6. Assists with special events by supervising children and other program participants in an assigned area and provides direction.
7. Leads program participants in recreational activities.
8. Prepares and maintains accurate written reports and participant records for programs.
9. Assists with furniture arrangement, equipment set-up, and room set-ups.
10. Assists with the care and maintenance of department equipment and supplies; inspects and cleans recreation facilities including kitchen area, lobby, and restrooms.
11. Observes safety and City rules and regulations; ensures park and facility users are aware of rules and regulations.
12. Performs other related duties as assigned.
13. Required to work varied shifts, including evenings, weekends, and holidays

QUALIFICATIONS GUIDELINES FOR ASSIGNMENTS TO: CITY CLERK’S OFFICE/ DEPARTMENT OF ADMINISTRATIVE SERVICES/ PLANNING DIVISION

Knowledge of:
Office practices and procedures, including the use of standard office equipment, basic record keeping practices, basic math, cashiering procedures; records administration practices; customer service techniques.

Ability to:
Operate a computer using word processing and spreadsheet software; type accurately at a speed necessary to meet the requirements of the position; organize and maintain office records and specialized files; compose routine correspondence from brief instructions; communicate clearly and effectively orally and in writing; understand and follow written and oral instructions; prepare clear, accurate and concise records and reports; use tact and discretion in dealing with sensitive situations and concerned people and customers; establish and maintain effective working relationships with staff, management, and others encountered in the course of work.

Education/Training/Experience:
Must have high school diploma or G.E.D. equivalent.

Licenses, Certificates; Special Requirements:
Depending upon position assignment, a valid Class C California driver’s license and the ability to maintain insurability under the City’s Vehicle Insurance Policy. Must be able to provide a valid work permit.

In accordance with California Government Code Section 3100, City of La Puente employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

QUALIFICATIONS GUIDELINES FOR ASSIGNMENTS TO: STREET MAINTENANCE/ LANDSCAPE MAINTENANCE/ SPORTS FIELDS

Knowledge of:
General maintenance, cleaning, and repair methods and preventative maintenance techniques; proper use of hand and power tools; learn and apply learned maintenance and repair procedures involving streets, storm drains, parks, facilities, medians and landscape work; basic record keeping techniques.

Ability to:
Operate hand tools and power equipment and perform assigned maintenance tasks following established procedures and safety techniques; establish and maintain effective working relationships with others; understand and carry out oral or written instructions.

Education/Training/Experience:
A typical way of obtaining the knowledge, skills and abilities outlined above is high school graduation or G.E.D. equivalent.

Licenses, Certificates; Special Requirements:
Depending upon position assignment, a valid Class C California driver’s license and the ability to maintain insurability under the City’s Vehicle Insurance Policy. Must be able to provide a valid work permit.

In accordance with California Government Code Section 3100, City of La Puente employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

QUALIFICATIONS GUIDELINES FOR ASSIGNMENTS TO: FOOD AND BEVERAGE SERVICES

Knowledge of:
Commercial food and beverage service operations and practices, including the capacity to maintain equipment; sanitation and safety measures; cash handling procedures; inventory management principles and procedures; menu development and planning principles; conflict resolution techniques; customer service techniques.

Ability to:
Operate a computer using word processing to communicate with staff, generate reports, and gather data; prepare food and beverages in a high volume commercial food and beverage service environment; monitor and maintain inventory; clean and sanitize food and beverage commercial equipment; sustainably develop and plan cost effective menus; develop, implement, and monitor work flow procedures; communicate effectively through oral and written mediums.

Education/Training/Experience:
A typical way of obtaining the knowledge, skills and abilities outlined above is high school graduation or G.E.D. equivalent.

Licenses, Certificates; Special Requirements:
Ability to complete Food Handlers certification training within thirty (30) days of assignment to the classification, as required.

Ability to work extended hours to attend City functions and meetings.

In accordance with California Government Code Section 3100, City of La Puente employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

QUALIFICATIONS GUIDELINES FOR ASSIGNMENTS TO: DEPARTMENT OF COMMUNITY SERVICES/ RECREATION AND YOUTH LEARNING ACTIVITY CENTER

Knowledge of:
Basic principles and techniques of CPR and certified first aid methods; applicable safety precautions related to the program areas and facilities assigned; standard office practices and procedures, including the use of standard office equipment, basic record keeping, arithmetic and computer applications; customer service methods; techniques for dealing with individuals of various ages.

Ability to:
Learn, understand and apply facility use policies and procedures; provide and administer basic first aid; prepare clear and concise reports; understand and carry out oral and written instructions; maintain facilities and equipment in a clean and safe manner; effectively work and communicate with facility patrons and program participants; use tact and independent judgment within general policy and procedural guidelines; operate modern office equipment, including computer equipment, software applications, and audio visual equipment.

Education/Training/Experience:
Previous leadership, volunteer work, or recreation experience is desirable.

Licenses, Certificates; Special Requirements:
American Red Cross or equivalent CPR, AED, and First Aid Certification. Tuberculosis (TB) certification from the California Department of Public Health.

Depending upon position assignment, a valid Class C California driver’s license and the ability to maintain insurability under the City’s Vehicle Insurance Policy.

May be required to work a varied schedule of hours that may include early mornings, evenings, weekends, and holidays.

In accordance with California Government Code Section 3100, City of La Puente employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

PHYSICAL AND MENTAL DEMANDS FOR ASSIGNMENTS TO: CITY CLERK’S OFFICE/ DEPARTMENT OF ADMINISTRATIVE SERVICES/ PLANNING DIVISION

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, the employee is constantly required to sit, stand and walk. Finger dexterity and light grasping is required to handle, feel, or operate computer hardware and standard office equipment; and reach with hands and arms above and below shoulder level. The employee occasionally bends, stoops, lifts, and carries records and documents, frequently weighing less than 20 pounds. Occasionally, the employee may move file boxes weighing up to 50 pounds.

Sensory demands include the ability to see in the normal range, talk, and hear, and use electronic touch keypads.

Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; work on multiple, concurrent tasks while meeting deadlines; and interact with management, staff, contractors, vendors, and the general public.

WORK ENVIRONMENT FOR ASSIGNMENTS TO: CITY CLERK’S OFFICE/ DEPARTMENT OF ADMINISTRATIVE SERVICES/ PLANNING DIVISION

The employee frequently works in an office environment. The noise level is moderate, typically below 70 decibels.

PHYSICAL AND MENTAL DEMANDSFOR ASSIGNMENTS TO: STREET MAINTENANCE/LANDSCAPE MAINTENANCE/ SPORTS FIELDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
The employee frequently stands and walks within work areas and sits in driving to maintenance work sites and City facilities. Firm and light grasping is required to move heavier materials and operate equipment controls and the employee reaches above and below shoulder level to perform tasks. The employee is expected to bend, stoop, squat, kneel, climb, and crawl at times to access work areas. The employee occasionally lifts and moves supplies, power and hand tools, barricades, delineators, and cones frequently weighing up to or exceeding 50 pounds. Heavier supplies, signs, and apparatus are moved with equipment or the assistance of others.
Specific demands required by this job include the ability to see within normal range, talk, and hear, and occasionally use smell to detect potential gas or sewer leaks.

Mental Demands
While performing the duties of this class, the employee must be able to use written and oral communication skills; follow instructions and procedures; use math and mathematical reasoning; learn and apply new information or new skills; work under deadlines with interruptions and changing service priorities; and interact with City staff, management, contractors, and the general public.

WORK ENVIRONMENTFOR ASSIGNMENTS TO: STREET MAINTENANCE/ LANDSCAPE MAINTENANCE/ SPORTS FIELDS

The employee drives in traffic to job sites. The position constantly works outdoors in field settings and is subject to variable weather conditions, including heat, dust, moisture and wetness. The employee occasionally wears personal protective equipment including helmet, ear protection, and gloves, when working in construction areas or when exposed to power tools and compressors, unless restricted by contract or material reasons. Employees are exposed to oils, greases, paint removers, and cleaning agents.

PHYSICAL AND MENTAL DEMANDS FOR ASSIGNMENTS TO: FOOD AND BEVERAGE SERVICES

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, and performing food and beverage service functions, the employee is frequently reaching, walking, standing, lifting, stooping, or carrying equipment and materials typically weighing up to 50 pounds. The employee occasionally operates computer hardware and standard office equipment requiring finger dexterity and light grasping.

Sensory demands include the ability to see within normal range, talk, and hear, and use electronic touch keypads.

Mental Demands
While performing the duties of this class, the employee is regularly required to work in a fast-paced environment with frequent interruptions and irregularities in the work schedule. The employee is regularly required to read and interpret data, information, and documents; observe and interpret situations; analyze and solve conflict; learn and apply regulations, procedures, or skills; work on multiple, concurrent tasks while meeting deadlines; and interact with management, staff, contractors, vendors, and the general public.

WORK ENVIRONMENT FOR ASSIGNMENTS TO: FOOD AND BEVERAGE SERVICES

The employee frequently works in a commercial food service environment with irregular temperature settings. The noise level typically at an average of 80 decibels.

PHYSICAL AND MENTAL DEMANDS FOR ASSIGNMENTS TO: DEPARTMENT OF COMMUNITY SERVICES/ RECREATION AND YOUTH LEARNING ACTIVITY CENTER

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, the employee is regularly required to stand, sit, or walk; talk or hear, in person and by telephone. Lifting, straightening, and moving tables and chairs and/or equipment to arrange facilities for special events and/or meetings. Depending upon the position assignment, the employee is expected to demonstrate skills and participate in or lead sports and events. The employee may occasionally lift, move, and carry objects typically weighing up to 40 pounds. The employee must be able to physically lift, push, pull, and/or carry materials and equipment used for special events weighing up to 50 pounds.
Sensory demands include the ability to see within normal range, ability to use close vision and adjust focus, and talk, and hear, and use electronic touch keypads.

Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; work with frequent interruptions; and interact with staff, management, contract instructors, vendors, the public, and others encountered in the course of work.

WORK ENVIRONMENTFOR ASSIGNMENTS TO: DEPARTMENT OF COMMUNITY SERVICES/ RECREATION AND YOUTH LEARNING ACTIVITY CENTER

The employee works in both office and field settings, and occasional travel is required to different community centers, events, as well as user group and public meeting sites. In the office setting, the noise level is frequently moderate, and typically below 70 decibels.

In field settings, the employee is occasionally exposed to loud noise during sporting and recreational activities which exceeds 80 decibels. The employee works under variable weather conditions at different sites and events.