Client Specialist, Large Group

Sentara - Digital CWS
Virginia Beach, VA

Sentara Health Plans is hiring a Client Specialist, Large Group - Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City)!

Status: Full-time, permanent position (40 hours)

Standard working hours: 8am to 5pm EST, M-F

Location: Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City); With travel to 2x a month in 1330 Sentara Park office, plus seasonal client and broker meetings/events


Job responsibilities:

  • Support (Sr.) Client Executive in producing and retaining profitable business in the Large Group segment.

  • Interact with consultants, brokers, and benefit administrators and Sentara Health Plan’s business units to achieve these objectives.

  • Conduct group educational meetings with members and prospective members as requested.

  • Demonstrate knowledge about health insurance products, basic underwriting principles, reporting and other value-added provisions related to the Large Employer segment.

  • Responsible for maintaining the accuracy of prospect and/or customer data, quoting and proposals, plan documents and contracts.

  • Also monitors compliance adherence.

  • Research and resolve escalated claims issues and benefit interpretation questions.


Education:

  • Bachelor's degree OR HS grad and 4 years related experience REQUIRED

​​Certification/Licensure:

  • Must obtain a Life and Health Insurance License within 90 days of hire.

  • Driver's License - Other/National

Experience:

  • Related years of experience includes Business Acumen, Customer Relation or related field.

  • Group Insurance Large Group (151+ eligible employees) experience preferred

Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.

Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.

We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-95193

Talroo - Health Plan

Keywords: Sales, Large Group, Commercial, Broker, Health Plan, Healthcare, MCO, Managed Care, L-HIL or L-LIFEHI, Remote, South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City), Specialist

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