Davies Talent Solutions is partnering a with a well-established organization, seeking an experienced Claims Supervisor to lead and oversee operations liability claims asserted against MTA.
This role is ideal for a seasoned claims professional who enjoys leading adjusters, auditing complex files, coordinating litigation, and managing high‑exposure transit claims, including serious bodily injury and wrongful death.
If you’re ready to step into a leadership role within a high‑profile public transportation program, this is an excellent opportunity.
💼 What You’ll Oversee & Handle
• Supervision of Claims Representatives handling MTA operations liability claims
• Tort, property/casualty, general liability, and subrogation claims
• Oversight of investigations, reserve accuracy, settlement exposure, and documentation
• Monthly claim suit reviews and file audits (minimum 3 files per adjuster)
• Litigation coordination and authority management with Defense Counsel
• Approval and oversight of settlements, denials, and check requests
• Complaint resolution and escalated claimant issues
• Performance evaluations, attendance tracking, and staff mentoring
• Ensuring compliance with MTA Claims Manual and TIG policies
• Coordination of new loss assignments and initial claim file setup
• Direct communication with claimants, witnesses, operators, insurers, and counsel
• Testimony at hearings, depositions, and trials as required
✅ What We’re Looking For
• Claims management or supervisory experience required
• Strong background in auto PD, bodily injury, general liability, and subrogation claims
• Experience auditing claim files and managing authority levels
• Proven ability to guide adjusters on investigations, evaluations, and settlements
• Familiarity working with Defense Counsel and high‑exposure litigation
• Knowledge of Maryland tort, property/casualty, general liability, and subrogation law
Education & Experience Requirements (One of the following):
• Bachelor’s degree plus 5+ years of claims experience
• OR High school diploma/equivalent plus 8+ years of claims experience
• Insurance designations (CPCU, AIC, or CLA) may substitute for one year of experience