Child and Youth Program Direct Care Supervisor

JobSummary

DIRECT CARE SUPERVISOR (DCS) The purpose of the Child and Youth Program (CYP) Direct Care Supervisor position is to assist the facility Director in providing routine supervisory oversight, support and instruction for CYP Direct Care Professionals in Child Development Centers (CDC) and School Age Care (SAC) Programs. The CYP Direct Care Supervisor provides oversight and accountability of assigned of assigned staff during all hours of program operation.

LowGrade

3

HighGrade

3

PromotionPotential

3

SubAgencyName

CNRSE Naval Air Station Joint Reserve Base New Orleans N96

OrganizationCodes

NV/NV52

Relocation

False

HiringPath

• public

MCOTags

TotalOpenings

1

AgencyMarketingStatement

CNIC offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. CNIC provides competitive salaries, comprehensive benefits, and extensive professional development and training. The mission of the Fleet and Family Readiness (FFR) Programs is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness, and Housing Programs. We provide direct and support services to all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), throughout the FFR Program worldwide. Navy Child and Youth Programs (CYP) professionals make a difference every day in the lives of our military families. Confident children are safe and in good care, they can concentrate on fulfilling their responsibilities. What we do truly matters! We're worldwide: we are in 19 states including Hawaii and other exciting locations in Bahrain, Cuba, Guam, Italy, Japan, Korea, Singapore, and Spain. *CYP EMPLOYEE DISCOUNTS AVAILABLE (find details in benefits field)

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• Supervisory Duties Directs work to be accomplished by staff. Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities. Conducts annual performance reviews of staff. Participates in section staffing decisions. Ensures staff receives proper training to fulfill requirements of their positions. Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary. Supports Commander, Navy Installations Command's (CNIC) Equal Employment. Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff. Personnel Management Supervises an assigned team of direct care professionals and volunteers. Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers. Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance. Develops the staffing schedule Validates assigned classroom opening and closing procedures for area of responsibility are completed Ensures the implementation of a developmentally appropriate SAC and/or CDC program that promotes the social, emotional, physical and cognitive growth of children and youth in the age categories served. Coordinates and supervises field trips. Provides frequent physical check of assigned classrooms/activity areas to ensure supervision and accountability measures are implemented. Conducts quality assurance checks on classroom/activity records Ensures specialized programs for children and youth with special needs are implemented within current policy. Ensures CYP Staff are trained and adhere to special instructions provided by parents. Assists with development, implementation and analysis of surveys and needs assessment of staff and patrons to ensure appropriate programming. Program Management Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary. Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes. Program Operations Guides and supports CYP Direct Care Staff with responding and administering medication, as required. May provide support in the administration of medication as needed. Ensures facility, program, and activity security through impromptu and routine safety checks. Communication Initiates conversations and engages professionally with parents, other CYP Professionals, local installation personnel, school representatives, and program partner organizations. Interacts routinely with CYP Program Assistant team members, parents, school personnel, contractors, volunteers, and installation leadership. Interprets and applies child and youth development philosophy/principles and Department of Navy (DON) policies based on patron needs and program evaluation and assessment. Implements standard operating procedures, policies and procedures Ensures compliance with law, policies, and regulations applicable to Department of Defense (DoD) CYP programs and notifies supervisor of compliance concerns. Works collaboratively with other CYP Leaders, parents, T&C's Collaborates with other CYP Direct Care Supervisors ensuring a comprehensive and cohesive overall program. Participates actively and positively in addressing and resolving concerns with parents, volunteers, and/or employees. Conducts parent orientations and ensures required frequency of parent interactions occur and participates in parent conferences as needed or upon request. Compliance Ensures written observations, detailed notes, knowledge of targeted and individualized behavior strategies Ensures resources are established to support staff with implementation of lnclusion Support Plans. Management Operations Assists in obtaining and retaining DoD certification and accreditation. Oversees development and delivery of core programs and activities outlined in operational and programming instructions, standards, and guidance. Reviews, ensures clarity of, completes, and submits accident/incident report documentation, as required. Responsible for safe-keeping child records and providing regular updates to the T&C and CYP management. Ensures compliance with the US Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP). Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Education

A bachelor's degree or higher in Youth Development, Child Development or a related field, which may include Recreation, Youth Recreation, Physical Education, Elementary Education, Secondary Education, Early Childhood Education, Psychology, Social Work, Home Economics with an emphasis in Human Development, or other degrees as appropriate and 2 years of experience working with children and/or youth. OR Two years of specialized experience in the child and/or youth profession. Specialized experience includes leading a team to care for and teach children in a Military childcare setting or similar work. Education and experience must be clearly demonstrated in resume and supporting documents to qualify.

Requirements

Evaluations

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

HowToApply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 04/10/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12923808 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf-hrinquiries@us.navy.mil to ensure proper consideration is given.

WhatToExpectNext

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

RequiredDocuments

The following documents are required at the time of application: Resume: two-page limit, learn more here - Resume Requirements Proof of education: official transcripts only; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating. Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation. If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 Note: When submitting transcripts for an associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). Altered transcripts will not be accepted. Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

Benefits

This is a Regular Full-Time position with the following benefits: (No enrollment waiting period - immediate enrollment and coverage available) Annual Leave - 13 Per Calendar Year (based on percentage earned each pay period) (Must be onboard 90 days before using annual leave). Sick Leave - 13 Per Calendar Year (based on percentage earned each pay period) Paid Holidays - 11 Per Year Medical (vision included) and Dental Insurance NAF Retirement Plan 401K Savings Investment Plan with employer match up to 3% Basic life insurance with optional life and spouse/dependent coverage Medical savings account (FSA) Access to Morale, Welfare & Recreation Programs to include Golf Courses, Marinas, Gyms/Fitness Centers, Bowling Centers, Restaurants. Discounted Tickets and Travel options and shopping privileges at the Navy Exchange. Daycare discount. Navy CYP employees will receive a 100 percent discount for the first child enrolled and a 25 percent discount for each additional child enrolled. The 100 percent discount will apply to the child with the highest fee. If a household has two CYP employees, each employee is eligible for a 100 percent discount for one child, with a 25 percent discount for each additional child. The discount is for any installation full-time, part-time, and flexible staff member working minimum average of 15 hours per week.

BenefitsUrl

https://www.nafhealthplans.com/naf-employers/cnic

OtherInformation

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test. All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05. Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

rode.b.underwood.naf@us.navy.mil

SecurityClearance

Other

DrugTestRequired

True

PositionSensitivitiy

Non-sensitive (NS)/Low Risk

AdjudicationType

• Suitability/Fitness