Certification Administrator

Key Responsibilities

• Manage and maintain certification records, renewals, expirations, and compliance documentation.
• Track employee and contractor certifications to ensure organizational and regulatory compliance.
• Coordinate certification training sessions, testing schedules, and recertification activities.
• Monitor upcoming certification expirations and communicate renewal requirements proactively.
• Maintain accurate data within Learning Management Systems (LMS), HR systems, or certification tracking databases.
• Generate reports and dashboards related to certification status, compliance metrics, and audit readiness.
• Assist with internal and external audits by preparing required documentation and records.
• Serve as a point of contact for certification-related inquiries from employees, vendors, managers, and external agencies.
• Collaborate with HR, Compliance, Operations, and Training teams to ensure certification standards are met.
• Ensure confidentiality and accuracy of employee and certification records.
• Identify process improvement opportunities related to certification tracking and administration.

Required Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Education, or related field preferred; equivalent experience accepted.
• 2+ years of administrative, compliance, training coordination, or certification management experience.
• Strong organizational skills with the ability to manage multiple deadlines and priorities.
• Experience working with Microsoft Office Suite, especially Excel and Outlook.
• Familiarity with Learning Management Systems (LMS), HRIS platforms, or certification tracking systems.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy in data management.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Experience supporting certification programs in healthcare, IT, manufacturing, education, or regulated industries.
• Knowledge of compliance standards, credentialing processes, or audit procedures.
• Experience with systems such as SAP, Workday, Cornerstone, SuccessFactors, or ServiceNow.
• Certification in administrative support, compliance, or project coordination is a plus.