Care Transitions Clinical

Gentiva
Mooresville, NC

Overview

Support Patients. Ensure Smooth Transitions. Enable Quality Care.

The Care Transitions Clinical reports to the VP of Care Coordination and supports the Director of Care Transitions in proactively identifying patients potentially suitable for hospice care. This role tracks patients to ensure optimal continuity of care during their transition into our services. This position does not conduct patient assessments, care planning, or discharge planning.

As a Care Transitions Clinical, You Will:

  • Review medical records against nationally recognized clinical criteria guidelines under the oversight of the Director of Care Transitions (DCT)

  • Document and track patients within Gentiva systems and send referrals as directed by the DCT

  • Focus on placing patients in the right care setting at the right time

  • Collaborate closely with the Director of Care Transitions to ensure smooth patient transitions

  • Participate in special projects and perform other duties as assigned

  • Provide education regarding Home Health, Hospice, and Palliative Care services

  • Assist with clinical eligibility review for alternate services

  • Adhere to and participate in mandatory Company training, including HIPAA, Business Ethics, Compliance, and other policies and procedures

  • Review and follow all Company policies and procedures while promoting core values

About You

Qualifications – What You’ll Bring:

  • LPN or RN Nursing degree

  • At least 3 years of clinical home care and/or hospice experience

  • Nursing experience in post-acute care

  • Strong knowledge of Home Health, Hospice, and Palliative Care services

  • Excellent understanding of state and federal home health/hospice agency benefits, eligibility, regulations, conditions of participation, and compliance requirements

  • Excellent analytical, problem-solving, verbal, and interpersonal skills

  • Ability to learn and master information regarding locations and services

  • Strong time management skills

  • Fluency in English (reading, writing, speaking)

  • Reliable attendance and professionalism

Preferred Qualifications (Not Required):

  • Prior experience in a Care Transitions or patient navigation role

  • Familiarity with electronic medical record (EMR) systems

  • Additional certifications in post-acute care or care coordination

  • Experience with patient education or telephonic care coordination

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay• 401(k) with Company Match• Career Advancement Opportunities• National & Local Recognition Programs• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance• Mileage Reimbursement or Fleet Vehicle Program• Generous Paid Time Off + 7 Paid Holidays• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)• Education Support & Tuition Assistance• Free Continuing Education Units (CEUs)• Company-paid Life & Long-Term Disability Insurance• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today and help patients transition smoothly across Gentiva care settings while providing knowledgeable and compassionate support.

Legalese

  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader inhospice care, palliative care, home health care, and advanced illnessmanagement, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

  • Hospice care:Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care:Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care:Heartland Home Health
  • Advanced illness management:Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

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