Role Overview
Sodexo’sFood Platformteam is seeking aBusiness Technology Manager.TheBusiness Technology Managerisresponsible forformulating and defining system scope,objectives, and requirements based on a deep understanding of user needs, business processes, and industry standards. Applies advanced systems analysisexpertiseto solve complex business problems by designing,modifying, and implementing effective technical and procedural solutions.
This is a remote position. Candidates can reside anywhere within the U.S. East Coast Preferred.
What You'll Do
- Will actasaData Governance lead forthe North American Food Platform team, ensuring alignment with global standards, policies, and operating models
- Will operationalizedata governance principles acrossFood Platformfunctions and champion adoption of enterprise governance frameworks and tooling across regional teams
- Willestablishand maintainoversight of data quality, driving continuous improvement across accuracy, completeness, validity, uniqueness, timeliness, and consistency
- Will partnerwith regional and global data governance teams to implement best practices and resolve complex,cross‑domaindata issues
- Will leadcross‑functionaldelivery withTDDI(Tech Digital Data & Innovation)stakeholders by translating operational needs into actionable requirements and user stories, and drivingtimely, informeddecision‑making
- Will analyze and documentcurrent‑statesystems, data flows, and integrations to define project scope, milestones, dependencies, and key risks
- Will collaboratewith global and regional stakeholders to ensure solution designs and deliverables align with CDM andAPI‑firstintegration patterns, while managing decision logs, approvals, and outstanding actions
- Will support andmaintainthe integrated project plan—including milestones, dependencies, and RAID—while deliveringexecutive‑readystatus reporting and drivingcross‑teamissue and risk resolution
- Will leaddata mapping, validation, and reconciliation activities; define acceptance criteria; and drivetimelytriage and remediation of data quality issues
- Will ownend‑to‑endUAT execution with business partners, including test strategy, defect triage and resolution, retesting cycles, training readiness, and formalsign‑off
- Will drivego‑livereadiness and provide post–go‑liveBAU support to stabilize operations and ensure a successful transition to production
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Bachelor’s degree or equivalent experience
- 2years of experience in designing, developing, implementing, and evaluating data reporting or evaluation solutions
- Proficiencyin data quality monitoring and implementing improvements, data stewardship, and master data management processes and systems
- Experience with Azure hybrid technologies (e.g., Azure Stack Hub, Azure Stack HCI) as they relate to data governance and enterprise data management.
- Strong communicationand stakeholder management skills to influence and collaborate across global and regional teams.
- Project management skills& experience
- Demonstrated ability to lead regional change and promote data-driven decision-making
- Advancedproficiencywith Microsoft Excel and Power BI
- Strong analytical skills – with a proficient ability to read/write complex SQL queries to analyze data
- Foodserviceor hospitality industry experience preferred
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years IT and business-related experience
