BUSINESS TECHNOLOGY ANALYST 1/2/3

Office of Workforce Development
Division: OIS Research and Statistics
Location: East Baton Rouge


Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

Learn more about Louisiana Works

TheBusiness Technology Analyst will support the design, management, and improvement of data systems, reporting processes, and technology solutions for federally funded workforce programs, including Wagner-Peyser and WIOA. This role maintains the agency’s web presence and databases, assists with website development and content management, and develops data visualizations to enhance understanding of program outcomes. The position also ensures accurate data collection, secure storage, and effective information sharing to support program monitoring, performance management, training, and federal reporting.

The Office of Workforce Development (OWD) is a key division of Louisiana Works managing programs in workforce training, job placement, apprenticeships, and business engagement. Through collaboration with local boards, educational institutions, and industry partners, OWD aims to improve economic mobility for job seekers and ensure Louisiana employers have the skilled talent they need, contributing to the state’s economic growth.
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Leveraging Technology:The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
Managing Projects:The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.

Three years of experience in information technology, project management or business analysis; OR

Six years of full-time work experience in any field plus one year of experience in information technology, project management or business analysis; OR

An associate’s degree in information technology plus one year of experience in information technology, project management or business analysis; OR

A bachelor’s degree plus one year of experience in information technology, project management or business analysis; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field; OR

A master’s degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Details:

• Design, develop, and maintain data reporting tools and dashboards that support program management, monitoring and performance evaluation.
• Develop statistical reports and analytical summaries in response to executive leadership requests and program monitoring needs.
• Collaborate with technical staff and program leadership to enhance digital access to workforce data and improve user experience.
• Facilitate the identification and sharing of best practices across workforce programs and service locations to improve integration of services within the workforce development system.
• Coordinate the submission of required federal and state reports, ensuring accuracy, completeness and timeliness.

Position Specific Details:
Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

Location: Baton Rouge, La

Career Progression: This position may be filled as a Business Technology Analyst 1, Business Technology Analyst 2, or Business Technology Analyst 3

Please click on the links below to learn more about each job level:
Business Technology Analyst 1
Business Technology Analyst 2
Business Technology Analyst 3

How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the“Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). ResumesWILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

Contact Information:
For further information about this vacancy, contact:
Kedrick Kennedy
kedrick.kennedy@la.gov

The Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154