Business Systems Manager

Are you a proven leader? Are you tired of contracting work or commuting long hours? Do you have customer service experience with financials systems and vendor relations? Do you want to help drive creative effective solutions to business problems? If you answered yes to these questions, then Prince William County Government is the place for you. The Financial System Services Division is seeking a Business Systems Manager to join our team to lead our Vendor Maintenance Team. You will learn skills to support the financial system and business applications to support vendors and business partners looking to do business with Prince William County Finance Department.

In this role, the Business Systems Manager will provide oversight and supervision to the Financials Services Team, focusing on vendor maintenance application, portal and best practices to partner with vendor community while supporting a team of high-performing analysts. This team represents the support structure for the Countywide financial system.

The Business Systems Manager will serve as the primary point of contact for internal and external support and partners relationship, including updates, enhancements, system and business process improvements. They will establish and manage processes for responding to, tracking, and analyzing staff, workload and new projects.

The role will analyze user needs, evaluate alternatives, and recommend solutions to business process and system improvements. We are looking for someone who is eager to provide customer service to internal and external customers, providing guidance, support and making recommendations. If you are ready for a challenging and rewarding position to support the County's objectives and make a positive impact within the Prince William County community, apply today.

What will you do - Key Responsibilities & Functions

• Overseeing the daily operations of the vendor maintenance team:Serving as the primary liaison, managing contacts and mitigating risks related to vendor dependencies.
• Support & Updates:Overseeing the implementation of upgrades, patches, and managing bugs provided by the managed services vendor
• System Maintenance:Ensuring the Oracle ERP system is optimized and functioning correctly, including managing vendor data and integrating tools and third party applications
• Documentation: Archiving software, patches, and documentation, particularly working with procurement on maintenance agreement and contract updates
• Serve as the division Manager backup in the absence of the Assistant Director of Finance - Financial Systems Services
• Support subject areas involving Accounts Payable, Purchasing, Vendor Maintenance, Accounts Receivable, Cash Management and Fixed Assets using the Order to Cash (O2C), Budget to Report (B2R) and Procure to Pay (P2P) processes.
• Work with the business systems analysts to review and analyze customer needs and requirements, troubleshoot issues and communicate with external and internal customers
• Collect and retain related and supporting documentation. Prepare standard operating procedure documents. Conduct training sessions and meetings with departments/agencies. Establish, document, and enforce guidelines and procedures
• Engage business users spanning multiple business units and ensure cohesive articulation of business goals and processes to ensure effective technology solutions
• Provide day-to-dayapplications support to end users which includes troubleshooting and resolving related issues over the phone and through screen sharing
• Properly handle confidential company and supplier information
• Interface with department and agencycustomers, information technology and operations personnel
• Support other data set up and maintenance, as identified by the supervisor
• Establish, document, and enforce guidelines and procedures

What you will need:

• Demonstrated skills in team building, minimum staff supervision experience of 2 years, program implementation and maintenance and customer service
• Ability to communicate both orally and in writing; able to work cooperatively with all levels of staff
• Ability to maintain effective working relationships with the public and staff
• Ability to work independently and cooperatively as part of a team.
• Strong Public Sector Financials GL, AR, AP, PO, Project/Grant Module Oracle Cloud Fusionexperience preferred or other complex financial systems experience

• Ability to multitask and work across many cross functional and matrix teams

Minimum requirements:High school diploma or G.E.D. and 7 years of ERP system experience with cross-functional module experience with business process application support.

Preferences: Bachelor’s Degree or higher and managerial experience.

Work Schedule:

This position is scheduled to work Monday through Friday from 8:00 to 5:00.

Hiring Salary Range: $91,162.50 - $121,836.00/Annually

We also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click herePSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety,Click here for the class description

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!