Business Operations Coordinator Job ID 264506 Posted 06-Apr-2026 Service line Advisory Segment Role type Full-time Areas of Interest Administrative Location(s) Richardson - Texas - United States of America
About The Role:
As a CBRE Business Operations Coordinator, you will assist with the timely processing of front-end and back-end tasks in support of our valuation and consulting professionals with a high level of accuracy. In this role, a team on and offshore staff coordinate processing functions and perform end-to-end workflow operations.
What You'll Do:
- Generate accurate, timely client invoices aligned with contractual terms using intermediate Excel skills and basic accounting principles.
- up and adherence to SOPs.
- Perform key AR administration functions—including account reconciliation, unapplied cash research, refund processing, and Positive Pay coordination—with strong accuracy and compliance.
- Process emails requesting job setup and RFPs in the shared mailbox across all assignment types, including standard appraisals, consulting/litigation, ROW, Tax, ACS, and recurring work.
- Reference resource documents and internal/external platforms to ensure accurate quotes, confirm client requirements, and research prior appraisal history or potential conflicts.
- Review system data and supporting documents to ensure accurate job setup, allocations, and assignment requirements.
- Maintain job files, apply scope changes, and ensure full compliance with SOPs, policies, and contractual requirements.
- functional teams to resolve issues, remove delays, and advance workflow progress.
- Monitor billing dashboards, verify required documentation, generate retainer invoices, and complete billing upon assignment delivery.
- related inquiries from appraisers and internal stakeholders.
- Manage user access needs, including updates to login credentials in secure systems.
- Maintain organized mailbox structures and follow standardized workflow practices to ensure consistency.
- Support additional operational cores as needed to ensure business continuity and adapt to changing business requirements.
- Perform other duties as assigned in support of evolving operational needs.
What You'll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- High school diploma or general education degree (GED) with a minimum of two years of related experience and/or training.
- Bachelor’s Degree preferred
- Prior experience as a business Operations Coordinator or similar role preferred.
- Requires a basic understanding of financial terms and principles, including the ability to calculate simple figures such as percentages.
- Ability to comprehend and interpret instructions, short correspondence, and memos, and to ask clarifying questions to ensure understanding.
- Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Ability to present information to an internal department and/or large groups of employees.
- Ability to understand and carry out instructions in standard situations, and to address problems using basic analytical skills.
- Intermediate skills with Microsoft Office Suite (10 or above) products such as Word, Excel, Outlook, etc.
- Familiarity working with Smartsheet and Adobe software.
- Makes decisions in alignment with core procedures and company policies to achieve established results and timelines.
- Familiarity with automation and AI as applied to business and process improvement
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
