Business Operations Associate

Business Operations Specialist

Midwest Refuah Health Center (FQHC-LAL)

Location: Chicago, IL

Reports to: Chief Executive Officer

Department: Administration

Employment Type: Full-Time, Exempt

Salary Range: $60,000–$70,000

About Us: Midwest Refuah Health Center (MRHC) is a Federally Qualified Health Center Look-Alike (FQHC-LAL) located in Chicago, IL. We are committed to expanding access to high-quality, culturally informed, comprehensive primary care. As a growing organization in its early years, MRHC is focused on building strong, scalable systems that support quality care, regulatory compliance, patient safety, and long-term sustainability.

About the Role: We are seeking a motivated, intellectually curious, and adaptable professional to join MRHC in an operations and strategic support capacity. This is a unique opportunity for a high-potential individual who thrives in a fast-paced, mission-driven environment, can jump into new projects with minimal direction, and is eager to learn and grow. In this role, you will gain exposure across multiple departments – including clinical operations, finance, HR, and strategic initiatives. You will benefit from mentorship and a structured development plan, while working in a culture that values curiosity, initiative, and ownership. Over time, this position offers a pathway to leadership roles within a mission-driven organization committed to expanding access to high-quality, culturally informed care.

Key Responsibilities:

• Assist in process improvement, project management, and operational workflows across MRHC departments.
• Partner with leadership to identify opportunities for efficiency, scalability, and regulatory compliance.
• Support ad hoc projects and special initiatives, including data analysis, reporting, and cross-functional coordination.
• Help develop operational documentation, dashboards, and reporting systems to track key organizational metrics.
• Serve as a “utility player” who can step into diverse projects, ensuring operational excellence and continuity.
• Contribute to building systems that support patient safety, quality care, and long-term sustainability.

Qualifications:

• Recent college graduate or early-career professional with strong analytical, problem-solving, and communication skills.
• Highly adaptable, resourceful, and eager to learn.
• Comfortable working on diverse projects across departments in a healthcare setting.
• Interest in healthcare operations, compliance, and mission-driven work.
• Demonstrated initiative and ability to work independently while collaborating with multiple stakeholders.
• Desire to grow into a leadership role over time.