Business Manager - Business Management Office

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Business Manager (Business Management Office)

Function

Business Management Lead (Enterprise Technology – CBS, MST, I&O). Each functional team reports to the overall ET Business Management Lead, who reports into the Enablement Business Office Lead.

Key Responsibilities

The Business Manager works in a team reporting into the Lead Business Manager for one of the Enterprise Technology functions and is responsible for business management of their respective function. The role supports effective financial management across the area and is assigned to a specific Enterprise Technology leader (typically Director level).

Scope of activities includes:

• Financial management
• Resource management
• Vendor support
• Product management support
• General business operations

Detailed Responsibilities

• Build trusted relationships with service owners, project managers, and cross‑functional stakeholders
• Partner with ET teams to understand portfolios, products, and business strategy
• Ensure compliance with finance, resourcing, Source‑to‑Pay, supplier management, and delivery processes
• Prepare accurate financial plans and forecasts aligned to the financial calendar
• Analyse capital and purchased services spending
• Identify risks and opportunities
• Oversee FY planning and forecasting
• Monitor actuals vs forecast at function, portfolio, and project levels
• Ensure sound financial management and recommend corrective actions
• Embed best practices across project, financial, and resource management
• Drive innovation, quality, and continuous improvement
• Support special projects as required

People Management

• Supervise BM Analysts or Junior BMs as required
• Support selection, performance management, coaching, and development
• Provide feedback and mentoring
• Support team capability building

Skills and Attributes

• Strong organisational and process management skills
• Ability to work under pressure with fixed deadlines
• Experience in global, multicultural environments
• Strong stakeholder communication and influencing skills
• Client‑service mindset with strong analytical and presentation skills
• High standards of confidentiality and problem‑solving
• Advanced Microsoft Office skills (Excel, Word, PowerPoint)
• Extensive Excel expertise (formulas, pivot tables, lookup and financial functions)
• Excellent written and spoken English

Additional Knowledge

• Knowledge of EY tools (PPM, Apptio) is an advantage
• Interest in technology‑driven service organisations

Problem Solving

The role requires the ability to identify issues in forecasting and financial narratives, challenge assumptions constructively with Directors/Associate Directors, and escalate where necessary.

What We Offer

EY Global Delivery Services (GDS) is a global network operating across Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain, and the UK. GDS supports EY service lines worldwide and offers diverse career opportunities across business disciplines.

• Continuous learning and development
• Flexible career paths and impact‑driven work
• Transformative leadership development
• Inclusive and diverse culture

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.