BRANCH CHIEF - END USER TECHNOLOGY

JobSummary

The Office of Information Technology (OIT) is seeking a Supervisory IT Specialist (Branch Chief - End User Technology). As Branch Chief, you will serve as a leader within OIT responsible for the planning, engineering, delivery, and lifecycle management of enterprise end user computing and identity management services across the agency. You will provide information technology advice, counsel, and recommendations for a highly sophisticated and sensitive area involving SEC operations.

LowGrade

15

HighGrade

15

PromotionPotential

15

SubAgencyName

Office of Information Technology (OIT)

OrganizationCodes

OT/SE00

Relocation

False

HiringPath

• fed-transition
• fed-internal-search

MCOTags

TotalOpenings

1

AgencyMarketingStatement

Our mission includes advocating for investors who seek to secure a future for their family, providing guidance and regulations for the nation's securities industry in an increasingly global market, and taking action with an eye toward promoting the capital formation necessary to sustain economic growth. A career with the Securities and Exchange Commission (SEC) offers work that is exciting, challenging and rewarding. You can contribute to securities regulation and enforcement while making a positive difference for the American investing public. The SEC provides: Careers that broaden and deepen your already accomplished knowledge, skills and abilities; An environment that allows you to work and learn with the nation's experts; Benefits, compensation and career expansion opportunities; and A balance between your professional and family life. The SEC offers a number of enhanced pay and benefits plus the standard Federal benefits. Please be sure to visit the SEC's compensation and benefits program pages.

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• In this role as a Branch Chief - End User Technology, you will be responsible for: Serving as a supervisor providing technology support for sensitive and complex programs, issues, and problems. Providing technical expertise and direction for an IT staff engaged in one or more of the following areas of emphasis: architecture, infrastructure, applications, software management, hardware, networks, data management, systems analysis, security, systems administration, endpoint management, and/or project management. Supervising a multidisciplinary team of IT Specialists, engineers, and administrators directing the design, development and sustainment of enterprise workstation environments ensuring standardization, security compliance, and optimal performance. Governing managed-service portfolios and contracts including vendor oversight, financial stewardship, and cost-optimization initiatives. Ensuring contractors supporting end user technology comply with established cybersecurity requirements. Applying IT expertise to implement unique, complex information technology approaches, solutions, guidance, standards, methods, processes, and best business practices which will have widespread and long-term positive impacts on the systems and their ability to accomplish critical national programs and missions. Providing security governance and compliance support with established security policies, supporting implementation of security controls, participating in audits, and coordinating with OIT Security on control assessments and remediation tracking. Managing mobile device platforms while implementing and enforcing mobile security policies. Maintaining secure integration with enterprise systems and supporting remote workforce capabilities. Administering configuration management, image development, patching, and software distribution. Directing administration and engineering of enterprise directory services and lifecycle management. Coordinating and integrating plans, projects, and operations with supported activities while sharing accurate and timely information. Assuring information management/information technology is integrated with applicable agency/regulatory standards to include the definition and validation of functional requirements, approval of management milestones, and procurement of resources. Applying process improvement methods utilizing information technology infrastructure library (ITIL) framework and conducting benchmark analysis and measuring progress using a process improvement method. Recommending the solution to problems while providing adequate and efficient coordination during analysis, system design, evaluation and selection, and systems maintenance and operations. Planning, assigning, and reviewing subordinates' work. Performing administrative and human resources related work in the following areas: hiring, human capital efforts, performance management, training, employee relations, labor relations, etc.

Education

Requirements

Evaluations

Your resume and application package will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Your qualifications will be assessed through a two-step screening process: Minimum Qualifications Resume Review Accomplishment Record Review If you are found minimally qualified through the minimum qualifications review, a rating panel will review your resume and Accomplishment Record narratives. Accomplishment Record narrative should clearly demonstrate your proficiency in the competencies listed in the Qualifications section. Submitting a Performance Appraisal does not meet the requirement for an Accomplishment Record. Click here for help with writing your Accomplishment Record. Your resume must provide evidence that supports the claims made in your Accomplishment Record narratives; both documents must effectively showcase your qualifications. Each competency narrative should detail one specific, relevant example from your training or experience. Please limit each response to a maximum of 300 words, as any text beyond this limit will not be considered during the evaluation. You will upload one document with your narrative responses addressing each of the competencies. Your responses must be in the below format: Competency Title Position title and dates from your resume that this experience was obtained Describe the situation (i.e., the challenged faced, the problem solved) Describe the specific actions you took State the outcome, results, or long-term impact of your accomplishment Name and email address of someone who can verify this information Basis for Rating: The rating panel will evaluate applicants' accomplishment records and resume, then place them into one of the following categories: Highly Qualified - Meets the minimum qualification requirements and has extensive skills and experience in most of the job related competencies. Well Qualified - Meets the minimum qualification requirements and has a moderate amount of skills and experience in most of the job related competencies. Qualified - Meets the minimum qualification requirements, but may have a limited amount of experience in several of the job related competencies. Top ranked applicants will be referred to the hiring office for further review and consideration. The hiring office may directly contact recommended candidates for interview(s). To preview the Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12950417

HowToApply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. No additional documentation will be accepted after the closing date of the announcement. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

WhatToExpectNext

You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on "Track Your Online Application." By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired, you may be terminated after you begin work, or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation before appointment. The agency will then verify the information provided on your application (i.e., degree, Veterans' Preference, certification of disability, etc.).

RequiredDocuments

You must provide a complete Application Package, which includes: Required: Your responses to the Questionnaire. Required: Resume - Resumes should include relevant work experience, with specific employment dates, that demonstrates qualifications for the specialized experience and competencies as outlined above. If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Resumes that exceed two pages will be deemed ineligible and receive no further consideration. For resume writing tips, visit USAJOBS and the SEC careers page. Required: Accomplishment Record - The Accomplishment Record is a set of narrative responses that demonstrate your proficiency in the competencies listed. These narratives support your resume by providing specific examples from your training or experience. For each competency, you must provide a 300 word or less written narrative (text only) describing one example of competency-related experience. Text beyond this limit will not be considered. This document must be uploaded to the application under Accomplishment Record. An accomplishment record submitted outside the USA Staffing system will not be accepted. Failure to provide the Accomplishment Record in the correct format will result in an ineligible rating. Required, if applicable: CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) SEC EMPLOYEES: OHR will verify your competitive service eligibility via the SEC's personnel database.

Benefits

BenefitsUrl

https://www.sec.gov/ohr/overview-of-sec-benefits-link.html

OtherInformation

Supplementary vacancies may be filled in addition to the number stated in this announcement and may be filled from any division or office within the agency. SEC COMPENSATION PROGRAM: Total salary (base pay + locality) is dependent upon duty location. The overall salary range listed above is provided for informational purposes. The pay for current SEC employees will be determined according to the procedures specified in the agency's policy. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: If you have never worked for the federal government, you are not I/CTAP eligible. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; the questionnaire asks you to identify your ICTAP/CTAP eligibility (2) be rated well-qualified; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. View information about I/CTAP eligibility on OPM's Career Transition Resources website. Disability Employment: For information on disability appointments, click here. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation to participate in the SEC application process due to a medical disability, please contact reasonableaccommodation@sec.gov. For religious-based accommodations, please contact religiousaccommodation@sec.gov . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: For more information, please click here. The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Legal and Policy Office in the Office of Human Resources at ElliottT@sec.gov.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

askHR@sec.gov

SecurityClearance

Other

DrugTestRequired

False

PositionSensitivitiy

High Risk (HR)

AdjudicationType

• Suitability/Fitness