Billing Specialist

This role is responsible for preparing and issuing accurate customer invoices, validating billing terms and rates against contracts and supporting documentation, resolving billing exceptions, and maintaining strong documentation and internal controls. The AR Billing Specialist partners cross-functionally (Operations, Sales/Account teams, and Finance) to ensure timely, accurate, and compliant billing and to support continuous improvement through standard work and effective use of ERP tools (Microsoft Dynamics 365 strongly preferred). THIS IS A 6 month TEMP To Perm Role. Fully onsite role.

Key Responsibilities

• Invoice Preparation & Issuance: Prepare and issue accurate customer invoices in a timely manner; ensure invoices align to service agreements, approved rates, and billing schedules.
• Contract/PO Review & Billing Validation: Review contracts, purchase orders, and service agreements to confirm billing terms, rates, frequency, and required supporting documentation; ensure appropriate approvals are in place before invoicing.
• Billing Accuracy, Adjustments & Documentation: Research and resolve billing discrepancies; process credit memos, rebills, and other adjustments as needed; maintain clear audit trails and organized billing documentation.
• Customer Account Maintenance: Maintain accurate customer and billing records (bill-to/ship-to, billing contacts, invoice delivery preferences, and related master data) and support data quality routines.
• Month-End Close Support: Assist with month-end close activities, including billing cutoffs, AR accrual support, and reconciliations; provide schedules and support documentation as requested.
• Audit & Compliance Support: Support internal and external audits by preparing schedules, responding to requests, and providing documentation; adhere to internal controls and company policies.
• Continuous Improvement & Systems Enablement: Identify opportunities to improve billing processes and reduce rework; contribute to SOPs/job aids and leverage technology to enhance billing workflows (automation, reporting, and standardized templates).

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred (or equivalent experience).
• 2+ years of experience in Billing, including invoice preparation and exception resolution.
• Proficiency with ERP/accounting systems and Microsoft Office (Excel required).
• Strong attention to detail, organization, and documentation discipline.
• Excellent communication and problem-solving skills; customer-service mindset when working with internal and external stakeholders.

Preferred Qualifications

• Microsoft Dynamics 365 (Finance/AR) experience is strongly preferred; experience creating/maintaining invoices and supporting AR processes in D365 is a major plus.
• Experience in a high-volume, multi-location services environment with contract-based billing.
• Experience supporting close and audit requests, including reconciliations and schedule preparation.
• Comfort working in a shared services model with service levels, cutoffs, and standard work expectations

Core Competencies

• Accuracy & quality focus • Ownership & follow-through • Exception resolution • Customer service mindset • Process discipline & documentation • Controls mindset • Systems fluency & continuous improvement

6 months temp to perm role