Behavioral Health Technician Trainer

WellSpan Health
Lebanon, PA

Part-time, Days

20 hrs/week

 

General Summary

Works collaboratively with the Charge Nurse and Lead PA to facilitate a stable milieu and smooth operation of the unit; ensure safety of patients, visitors, and staff; and provides therapeutic interventions in accordance with patient treatment plans and hospital policies. Teaches techniques in de-escalation and crisis management to staff. Helps to prepare patients for discharge.

Duties and Responsibilities

Essential Functions:

  • Collaborates with the Lead PA to organize unit tasks and make staff assignments.
  • Directs Psychiatric Assistants to complete unit tasks assigned.
  • Assists RN and Lead PA in processing and debriefing unusual events and behavioral crises with staff.
  • Assists in developing individual treatment plans for clients.
  • Assists in developing a Performance Improvement plan for problem areas.
  • Maintains client level of supervision and precautions determined by the treatment team.
  • Identifies and reports unsafe conditions in the milieu.
  • Intervenes to modify client behavior including verbal interaction and engaging the client in activities.
  • Manages behavioral crises under the direction of an RN including 1:1 observation, redirection, physical restraint and team crisis intervention.
  • Establishes and maintains positive, therapeutic relationships with clients.
  • Completes fifteen-minute checks thoroughly and in a timely manner.
  • Identifies and properly handles sharps and contraband.
  • Logs meetings with staff.
  • Provides routine feedback to charge nurse regarding staff progress in de-escalation and crisis management.
  • Organizes unit tasks and makes staff assignments for the shift.
  • Monitors assignments to ensure completion of tasks and effective distribution of workload.
  • Remains available to unit staff and patients to maintain continuous awareness of the milieu.
  • Keeps the Charge Nurse apprised of developing milieu issues, and collaborates in deciding on a course of intervention.
  • Assists Charge Nurse in processing and debriefing unusual events and behavioral crises with staff.
  • Connects with the Lead PA’s from both the previous and subsequent shifts to facilitate communication of pertinent milieu management issues.
  • Updates Treatment Plan under direction of RN and reviews with client.
  • Reports changes observed in clients’ behavior to the treatment team.
  • Documents observations, care provided and client responses according to DAR format.
  • Collaborates with unit staff to provide feedback/input into individual client treatment plans and progress toward goals.
  • Completes the Nursing Procedures section of the Nursing Assessment for new admissions including body search and checking belongings.
  • Takes client’s vital signs as needed and reports abnormalities to the Registered Nurse.
  • Assists with implementing aftercare plans at discharge.
  • Orientation of new personnel based on the Preceptor Guidelines.
  • Meets with Psychiatric Assistant I’s as requested by Lead PA to provide feedback on performance and effectiveness.
  • Reports issues of job performance or effectiveness to supervisor.
  • Plans group interventions based on the needs of the current client group.
  • Clearly and legibly documents the client’s attendance and response to the intervention.
  • Participates in training experiences related to group leadership.
  • Provides assistance with personal hygiene.
  • Observes client’s appetite and sleep and promotes healthy nutrition and sleep patterns.
  • Assists with toileting, ambulating and positioning clients as needed.
  • Conducts a discharge group for adolescents preparing for discharge as needed.
  • Role-play with adolescents on how they will respond to questions regarding absence from school.
  • Ensure each patient has completed a discharge packet including a safety contract; home contract and letters on relevant topics.
  • Track the completion on Discharge Tracking form.
  • Serves as member of the TCI task force.
  • Offers support to the Lead PA or activity staff when there is staff shortage.
  • Updates changes in client data in the computer and replenishes paperwork in the client chart.

Common Expectations:

  • Reports any problem areas affecting the functioning of the unit.
  • Attends scheduled meetings and trainings to improve personal and professional growth.
  • Establishes and maintains positive, therapeutic relationships with clients.

 

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