Audio Visual Technician

Akkodis is seeking an AV IT support for a 6+ Month Contract position. This is an Onsite in Los Angeles, CA.

Pay Range: $30/hr to $36/hr. (Salary may be negotiable based on experience, education, geographic location, and other factors).

Benefits include, but are not limited to:

Benefits (401K, PTO, perks, etc.): Medical, dental, vision, PTO, life insurance, retirement, and STI bonus.

Job Title: AV IT support

Location: Onsite, Los Angeles, CA 90064.

Duration: 6+ Month Contract

Role Overview

AV support contractor as the first responder for conference room and collaboration technology at the customer. Will work closely with customer AV level 2 Technicians (P2) and IT teams to ensure all meeting room spaces are fully operational, meeting-ready, and proactively maintained.

This role is highly hands-on and user-facing, focused on resolving real-time issues, performing daily room validation sweeps, and maintaining a high-quality meeting experience for customers. You will operate within ServiceNow (SNOW), Slack, and other tools to manage incidents and communicate updates.

Responsibilities

• Provide onsite, day-to-day AV support for conference rooms and collaboration spaces
• Act as the first point of contact for AV issues, responding via ServiceNow, Slack, and ticket queues
• Perform daily room sweeps to validate system health and readiness, including:
• Checking conferencing computer (PC/Google Meet systems)
• Verifying cameras, microphones, speakers, and displays are functioning
• Identifying and resolving silent failures (frozen panels, disconnected devices, etc.)
• Ensuring rooms are clean, organized, and set to correct inputs
• Troubleshoot AV issues across conferencing platforms (Zoom, Google Meet) and h/w
• Support basic meeting and event setup as needed
• Escalate complex hardware, firmware, or system issues to AV Technicians (P2) or engineering teams
• Assist with minor AV hardware swaps, installs, and updates onsite
• No remote work.
• Shift 8 am-5 pm

Equal Opportunity Employer/Veterans/Disabled:

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.