Audio Visual Account Manager

Account Manager (AV Integration & Workplace Technology Solutions) - St. Louis, MO

About the Opportunity

We are a fast-growing provider of integrated workplace solutions, specializing in audiovisual systems, commercial interiors, and technology-driven environments. Our team partners with organizations to design and deliver spaces that enhance communication, collaboration, and user experience.

We are seeking an Account Manager with a strong background in AV integration, technology solutions, or commercial project environments. This role is ideal for someone who thrives on managing client relationships, supporting AV-driven projects, and expanding existing accounts.

Responsibilities:

· Act as the primary point of contact for assigned client accounts within AV and workplace technology projects

· Build and maintain long-term relationships with end users, general contractors, and key stakeholders

· Collaborate with AV design engineers, project managers, and installation teams to ensure seamless execution

· Support the development of AV system solutions, including displays, control systems, conferencing, and collaboration tools

· Assist in preparing proposals, quotes, and system recommendations aligned with client needs and budgets

· Manage project timelines, expectations, and communication from kickoff through completion

· Ensure a high level of client satisfaction and proactively address any issues

· Identify opportunities to expand AV scope, upgrades, and additional services within existing accounts

· Track account activity, pipeline updates, and revenue performance

· Stay up to date on AV technologies, including collaboration platforms and integrated systems

Requirements:

· 3–5+ years of experience in:

• AV integration, AV sales, or account management, OR
• Commercial technology, low-voltage systems, or related industries

· Strong understanding of AV systems such as:

• Conferencing platforms (Zoom Rooms, Microsoft Teams Rooms)
• Control systems (Crestron, Extron, AMX)
• Displays, audio systems, and collaboration tools

· Experience working with integrators, contractors, or corporate clients

· Ability to manage multiple projects and deadlines in a fast-paced environment

· Strong communication, presentation, and relationship-building skills

· Detail-oriented with strong organizational and problem-solving abilities

· Proficiency in Microsoft Office; CRM experience is a plus

· CTS or other AV certifications are a plus (not required)