Assistant Store Manager

Company Description

Draper James, founded by Reese Witherspoon in 2015, is a classic American lifestyle brand inspired by Southern charm and grace. Known for its unapologetically feminine style, the brand offers a curated selection of clothing, accessories, and home accents. With a focus on timeless design, Draper James celebrates heritage and hospitality, bringing elegance and warmth to every aspect of its offerings. The brand strives to provide an exceptional experience to its customers and embodies a vibrant and welcoming aesthetic.

Role Description

The Assistant Store Manager will support the Store Manager in daily store operations, customer engagement, and team leadership to ensure a positive shopping experience. Responsibilities include leading the team in delivering exceptional customer service, maintaining operational excellence, and achieving sales goals. The role involves training and mentoring team members, monitoring inventory levels, and assisting with retail loss prevention. This is a full-time, on-site role located in Nashville, TN

Assistant Store Manager:

Draper James is looking for an Assistant Store Manager for our Nashville Flagship Store!

Candidate must have an undergraduate degree (business or fashion related discipline a plus), 2-5 years of retail leadership experience in a luxury or service driven environment.

Draper James is a Southern inspired retail brand that embodies the personal style of its founder and creative director, Reese Witherspoon. The collection consists of ready-to-wear, accessories and home décor.

As an employee of Draper James, you will be a member of a dynamic and innovative company that prides itself on quality product, attracting premiere talent, and creating an exceptional shopping experience. We value grace, charm, and sophistication.

Overview:

As the Draper James Assistant Store Manager, you are an integral member of the team who leads by example and exemplifies Draper James core values of grace and charm. Store staff can rely on you for support and motivation. You will partner with the Store Manager to create an environment in which customers are engaged and all day-to-day operations are being successfully managed.

Responsibilities:

Leadership

• Create a positive in store culture where the team is inspired and empowered to meet and exceed sales goals.
• Foster an environment that consistently exceeds the customer’s expectations
• Lead by example in achievement of sales goals and customer experience

Delivering Results

• Achieve and exceed financial goals on a weekly, monthly and annual basis
• Achieve and exceed KPI goals
• Create strong community relationships and build brand equity in the market
• Assist Store Manager in creating, hosting and participating in marketing related events to drive traffic and build brand awareness
• Create and grow client relationships and build personal clientele through proactive client outreach

Personnel Management

• Train, educate and develop team members on brand, culture, policy and product
• Deliver consistent and actionable feedback

Operations

• Uphold all inventory and loss prevention practices
• Ensure the store is consistently operating in adherence to all policy and procedures
• Ensure merchandise is processed in a timely manner

If interested in the above retail opportunity, please contact:

lstansberry@draperjames.com