Assistant Office Operations

Your future role at a glance

Location:Austin, TX

Facility:Strictly Pediatrics Medical Office Building

Department/Specialty:Pediatric Urology

Schedule:Monday - Friday, 8:00 am - 5:00 pm

How you'll make an impact in this role

• Champion the Patient Experience: Serve as the welcoming face of our medical practice, managing the full check-in and check-out process with professional grace to ensure every visitor feels supported and valued from the moment they arrive.
• Navigate Healthcare Coordination: Act as a vital link between patients and providers by expertly managing insurance authorizations, precertifications, and appointment scheduling to ensure seamless access to care.
• Drive Financial Accuracy & Integrity: Take ownership of the daily revenue cycle by meticulously reviewing procedure charges, collecting co-payments, and reconciling daily reports to maintain a precise and reliable financial foundation for the clinic.
• Optimize Administrative Operations: Elevate the efficiency of the medical setting through high-level clerical support—from managing medical records to ensuring all documentation and demographic data are accurate and secure.

What minimum qualifications you'll need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What additional requirements you'll need

• 1-2 years of administrative, clerical or office support
• Knowledge of Google and Cerner preferred
• Bilingual (Spanish / English) needed for this vacancy

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.