Position Purpose Assist the Grocery Manager in directing and controlling all grocery department operations to achieve sales, profit, shrink, labor, and customer service goals while ensuring compliance with company standards and procedures.
Key Accountabilities - Assist in leading daily grocery department operations to meet division and store objectives.
- Support total store and department‑level customer service initiatives.
- Assist with ordering, inventory management, product rotation, and maintaining proper stock levels.
- Execute merchandising plans, planograms, displays, and promotional programs.
- Monitor and control shrink through proper handling, storage, inventory control, and adherence to loss prevention procedures.
- Support labor planning, scheduling, productivity tracking, and adherence to labor budgets.
- Ensure compliance with food safety, sanitation, safety, and company operating standards.
- Supervise and direct grocery department associates, assigning work and adjusting priorities as needed.
- Train, coach, and develop associates; provide feedback and input on performance.
- Assist with hiring, onboarding, and corrective action processes as appropriate.
- Review sales, inventory, shrink, and labor reports and take action within established guidelines.
- Ensure accuracy of receiving, backroom organization, and inventory records.
- Act as Manager‑on‑Duty when assigned and provide leadership coverage as needed.
- Maintain effective communication with store management and other department leaders.
Scope Data - Grocery department sales
- Gross profit contribution
- Shrink results
- Labor performance
Knowledge and Experience Education Level:
- High school diploma or equivalent
Experience Level:
- Prior grocery retail experience required
- Supervisory or lead experience preferred
Skills and Abilities:
- Strong customer service and communication skills
- Ability to supervise, train, and motivate associates
- Working knowledge of grocery operations, merchandising, and inventory control
- Basic retail math and report interpretation skills
- Strong organizational and problem‑solving abilities
- Computer proficiency appropriate to department systems
Physical Environment - Work is performed in a retail store environment.
- Requires standing, walking, bending, reaching, and lifting throughout the workday.
- Frequent use of store equipment and handheld devices.
Disclaimer The above statements are intended to describe the general nature and level of work performed by associates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities or requirements.
Information regarding work performance and conduct may be shared with the hiring manager as part of the internal posting or interview process. Associates with concerns should contact their Human Resources representative.
