Compensation Type
Yearly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Joule Dallas, TX
Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.
Overview
The AssistantChief Engineeris responsible forassistingthe Director of Engineerwiththe everyday running oftheengineeringdepartment.They will play an active role in identifyingnew andrecurringfacilityissues and addressingconcerns or mechanical failuresin a timely manner to alleviate operational disruptions and/or guest inconvenience.The Assistant Chief Engineer will lead training initiatives to enhance technical skills in the engineering team and builda strongsuccession planning in the department.
Responsibilities
- AssistDirector of Engineeringin meetingorexceeding budgeted goals(labor &operationalcosts).
- AssistDirector of Engineeringwith management of allEngineeringstaff (training, counseling, disciplining,terminatingand performance reviews).
- Ensure compliance with all applicableForbesstandards
- Ensure compliance withsafety and security policies, laws/regulations, compliance with city codes and permits.
- AssistDirector of Engineeringinretainingan engineeringteam that is passionate about their craft, respectful of others and genuinely committed to exceeding guest expectations.
- Monitoroperationalcostand highlight any anomaliestoDirectorof Engineering.
- AssistDirector of Engineeringin meeting or exceedingQualtricsmonthly goalsrelated to engineering.
- Conduct monthlypoolsupply inventoryincluding chemicals and spare parts.
- Lead and supervisePreventive Maintenance programs, including tracking, scheduling, auditing PM rooms,according to businessneeds and Forbes standards, and updating PMworksheet.
- Coordinate and oversee monthly grease trap cleaning, including communication withRoomsand F&B management team,and third-partyvendor. Ensure completion of work meets expectations.
- Conductingmonthly1x1for hourly Engineers.
- Review all Out of Order rooms and providesolutionandtimelinefor each room to be released to the operation.
- MonitorHotSOSticketing system.
- Complete Central Plant walk through monitoring pressures, temperatures,and the proper operation of all mechanical equipment(chillers, boilers, fire pumps, emergencygeneratorsfuel storage tanks, swimming pools, spas).
- Completeweeklypoolwalkthrough, including monitoring and balancing chemical treatment.
- Prepare and communicate weeklyscheduleforhourlystaffin a timely mannerminimizing overtime.
- Review and approve timecards for payrollprior to Payroll Monday.
- Lead and guideassociates by setting an example of theCompanycultureand Forbes standards.
- Provide hands-on operational support in all areas needed.
- Provide training and development with a hands-onapproach.
- Ensure guestand maintenancerequests are responded to promptly and with genuine care.
- Follow up with any guestissues andcommunicate withtheEngineeringleadership team.
- Ensure that Pre-Shift meetingsand Shift reports are happeningdaily.
- Perform other reasonable job duties as requested bysupervisor.
Qualifications
- At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience.
- Stationary engineer’s license if required by local code.
- HVAC, electrical, plumbing, boiler operations and general maintenance skills required
- High school diploma or equivalent required
- Long hours sometimes required.
- Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
