Assistant Director Support Services

JobSummary

This position is located at the Treasury Inspector General for Tax Administration, Office of Mission Support.

LowGrade

14

HighGrade

14

PromotionPotential

14

OrganizationCodes

TR/TRTG

Relocation

False

HiringPath

• fed-internal-search
• fed-transition

MCOTags

TotalOpenings

1

AgencyMarketingStatement

As an Assistant Director Support Services, you will be responsible for supervising a variety of service functions that are principally work supporting, some of which may be performed by contract personnel. Such service functions include (but are not limited to) the full spectrum of services related to official travel and travel card management, public transit subsidy, personal property, records management and Homeland Security Presidential Directive 12 Personal Identity Verification card administration. The United States (U.S.) Department of the Treasury (Treasury) has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. TIGTA reports to the Secretary of the Treasury and is charged with providing independent oversight of the Internal Revenue Service (IRS). TIGTA's work plays a major role in protecting the nation's revenue stream as we are committed to the prevention and detection of fraud, waste, and abuse within the IRS. We have over 700 employees located in offices across the country. Come Join the Treasury Inspector General for Tax Administration and Invest in Tomorrow.

TravelCode

2

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• As an Assistant Director Support Services, you will: Exercise leadership in improving the efficiency and effectiveness of operations. Advise the Director on program policies and practices. Direct the development, dissemination, and maintenance of policies, plans, procedures, guidelines, and standards relating to agency-wide programs. Conduct reviews for compliance of these agency-wide programs. Review and approve reports, memos, decisions, and other action documents to assure that they accurately reflect the policies and position of the organization. Manage assigned budget including formulation, execution, and other support. Exercise supervisory personnel management responsibilities. Direct, coordinate, and oversee the work of Support services through subordinate staff.

Education

Requirements

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Key Requirements: Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizen or U.S. National All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding. This position may be filled at one of TIGTA's Core Offices, selection will remain in their current duty station. CA: Fresno, Lake Forest or Oakland CO: Denver FL: Plantation GA: Chamblee IL: Chicago MA: Andover MD: Baltimore MO: Kansas City NY: Holtsville or Manhattan OH: Cincinnati PA: Philadelphia PR: Guaynabo TN: Memphis TX: Austin, Farmers Branch, or Houston UT: Ogden WA: Seattle Washington D.C.

Evaluations

Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination. Rating: Eligible and qualified applicants will be evaluated through a structured interview. The structured interview is conducted by subject matter expert(s) on the position as a formal assessment and results may be used to rate, rank, and select candidates. Your application and structured interview results will be evaluated against the following job-related competencies: Decision Making Leadership Partnering Strategic Thinking Technical Competence Written Communication Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must meet the following "well qualified" definition below as well as any basic/education requirements to receive special selection priority. To be found well-qualified for this position, and in addition to meeting specialized experience, the applicant must have documented the following experience: Having a solid and comprehensive understanding of the position. Can perform the required tasks efficiently and is proficient in applying the knowledge, skills, and abilities of the job.

HowToApply

Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage. The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date. The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. If your application is referred to subject matter expert(s), they may contact you outside USAStaffing for a structured interview assessment. Failure to complete this assessment will result in an incomplete application and no further consideration will be given. To verify the status of your application: -Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen. -Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to USAJOBS Help Center - How to see your application and job status If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. For additional information on how to apply, please visit the Partnership for Public Service's Go Government website. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact. To preview the online questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12937822

WhatToExpectNext

Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

RequiredDocuments

A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package. All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Please limit your resume to two-pages. Applicants with resumes exceeding two-pages will be removed from consideration. To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job? PERFORMANCE APPRAISAL: Provide a copy of your most recent rating of record (i.e., final annual performance appraisal issued and signed by appropriate management official). If the rating of record you submit is not dated within the last 18 months, you must provide an explanation in your application as to why one has not been issued within the past 18 months. CAREER TRANSITION ASSISTANCE PLAN (CTAP) If you are a displaced or surplus employee, click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible. RECOMMENDED DOCUMENTS: - A list of awards received while employed with the Federal government. - Although not required, TIGTA employees are encouraged to submit a current SF-50, Notification of Personnel Action.

Benefits

Our comprehensive benefits are very generous. Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at: USAJOBS Help Center - Benefits

OtherInformation

We may select from this announcement or any other source to fill one or more vacancies. This is a non-bargaining unit position. We offer opportunities for telework. We offer opportunities for flexible work schedules. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact on your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. CONDITIONS OF EMPLOYMENT (CONTINUED): A one year supervisory or managerial probationary period may be required. Public Trust - Background Investigation will be required. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. You will be required to regularly report to the Duty Station listed above. While teleworking is an option, approval is at management's discretion based on duties, business needs, performance, etc. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Obtain and use a Government-issued charge card for business-related travel.. The employment of any candidate, including a current employee or a new hire, selected for this position is conditioned upon review/check of the candidate's tax compliance. Further, all TIGTA employees are subject to an employee tax compliance program to ensure that employees fulfill their personal tax responsibilities. Obtain and use a Government-issued charge card for business-related travel. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

TIGTAINQUIRIES@fiscal.treasury.gov

AgencyContactPhone

304-480-7300

SecurityClearance

Not Required

DrugTestRequired

False

PositionSensitivitiy

High Risk (HR)

AdjudicationType

• Suitability/Fitness