Assistant Director of Operations

• Lead continuous improvement efforts to streamline regional and organizational operational processes, increasing efficiency and reducing cost.
• Design, implement, and support scalable systems and workflows that improve data accuracy, compliance, and school-level execution.
• Conduct business and technical needs assessments to support system implementation, integration, and data quality.
• Lead effective rollouts of new tools, platforms, and operational systems; serve as a regional champion for adoption and end-user success.
• Utilize Aspire’s data infrastructure to analyze operational, enrollment, compliance, and performance data to inform decision-making.
• Ensure effective communication and alignment across Home Office teams, regional leadership, and school sites.
• Manage third-party vendor relationships related to data systems and operational tools.
  
  

• Support and supervise direct reports, including regional and Home Office operations teammates.
• Provide oversight and support to the Home Office Special Projects Manager in managing day-to-day Central Office operations, including:
  • Office organization, functionality, and protocols
  • Coordination with property management and IT
  • Staff support requests and office coverage planning
• Set and communicate a vision of operational excellence across the region.
• Lead and facilitate regional operations meetings with Home Office, regional, and school site leaders.
• Ensure consistent implementation of procedures related to enrollment, nutrition, compliance, and internal audits.
• Maintain an unwavering commitment to continuous improvement, risk mitigation, and year-round school support.
  
  

• Manage the full charter renewal lifecycle for regional schools, including timelines, project plans, and deliverables.
• Collaborate with regional leadership, Home Office Operations, Advocacy, and Education Compliance teams to prepare and execute charter renewals, petitions, and material revisions.
• Contribute to charter renewal content development, including data analysis, visualizations, narrative drafting, editing, and compliance alignment.
• Liaise with authorizing districts and regional strategic partners.
• Coordinate school site visits for community leaders, elected officials, and authorizers.
• Partner with executive leadership on renewal strategy, advocacy, and public hearings preparation.
  
  

• Oversee year-round student recruitment and enrollment processes across the region.
  Manage regional enrollment timelines, SchoolMint configuration, lottery execution, and reporting.
• Produce and analyze weekly enrollment and application funnel reports.
• Partner with Engagement & Advocacy teams on outreach, marketing, and enrollment campaigns.
• Collaborate with Equity teams and Pro-Black Coordinators to improve enrollment of Black/African American students.
• Identify enrollment challenges and redesign improved systems and strategies.
• Serve as regional liaison with external enrollment platforms and partners as applicable.
  
  

• Lead selection, coaching, and development of school Business Managers.
• Regularly visit schools to monitor operational progress and build principal capacity to support Business Managers.
• Coach Business Managers on systems leadership, compliance, team effectiveness, and operational execution.
• Support goal setting, progress monitoring, and alignment with regional and Home Office priorities.
• Co-design and co-lead professional development, Communities of Practice, and retreats for Operations Managers and Business Managers.
• Drive regional consistency in enrollment processes, audits, and compliance practices.
• Align hiring, onboarding, and evaluation processes for school operations staff.
  
  

• Ensure regional compliance with all federal, state, authorizer, and Aspire requirements (e.g., SARC, SSC, ELAC, Title I, LCAP, WASC).
• Develop and manage compliance calendars, project plans, and reporting timelines.
• Lead internal school site audits in partnership with Home Office Operations and Human Resources.
• Analyze audit findings, provide actionable feedback, and support corrective actions.
• Monitor policy changes through CCSA, ESSA, and other regulatory bodies and implement necessary adjustments.
• Provide direct consultation and technical assistance to school leaders.
• Oversee Independent Study compliance, including attendance, contracts, and instructional minutes.
  
  

• Serve as liaison between school leaders and landlords to address facilities concerns and emergencies.
• Support procurement and vendor management related to facilities, health services, and nutrition programs.
• Provide regional oversight of student health services, student records compliance, and emergency planning.
• Ensure full compliance with local, state, and federal nutrition program requirements.
• Plan and deliver professional development for nutrition and health services staff.
  
  

• Oversee regional and Home Office operations vendor relationships.
• Serve as primary point of contact for vendor contracts, renewals, negotiations, and service-level agreements.
• Identify preferred vendors and cost-saving opportunities.
• Act as liaison between vendors, regional leadership, and school sites.
  
  

• Support family engagement, advocacy, and community partnership initiatives aligned with Aspire’s mission.
• Coordinate elected official, authorizer, and community partner visits.
• Maintain local relationships that support charter renewal and authorization.
• Support Community Schools Grant initiatives and school-site leaders.
• Collaborate with regional and Home Office teams to strengthen family engagement systems and communication strategies.

• Prepare, post, and maintain Board agendas, meeting packets, resolutions, and supporting documentation in compliance with Brown Act and authorizer requirements.
• Record, finalize, and archive accurate Board meeting minutes and official actions.
• Manage Board calendars, meeting schedules, and annual governance timelines.
• Ensure timely posting of public notices, agendas, and materials in accordance with statutory deadlines.
• Maintain official Board records, policies, bylaws, and governance documents.
• Coordinate Board communications, signatures, and document execution.
• Support Board committees and special meetings as needed.
• Partner with Legal, Compliance, and Executive Leadership to ensure governance practices align with Aspire policies and regulatory requirements.
• Serve as a liaison between Board members, executive leadership, and Home Office teams to support effective Board operations.

Abilities

• Demonstrated expertise in California charter school operations, compliance, and governance.
• Strong knowledge of Education Code, ESSA, CCSA guidance, and authorizer expectations.
• Proven ability to manage complex, cross-functional initiatives.
• Exceptional communication, facilitation, and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Comfort leading equity-centered conversations and advancing antiracist practices.
• Ability to manage teams, budgets, vendors, and operational systems at scale.
• High level of technological proficiency in a hybrid/remote work environment.
  
  

Additional Items

• Demonstrates deep alignment with Aspire Public Schools’ mission, vision, core values, and equity belief statement.
• Upholds confidentiality standards, ethical behavior, and organizational policies.
• Actively seeks opportunities to improve and simplify operational systems.
• Performs other related duties as assigned.

• Bachelor's degree
• Master’s degree from an accredited college or university preferred
• Possession of an administrative credential in school administration preferred

• 7+ years of field experience in education
• 3+ years of school or district operational system leadership experience
• Experience developing, implementing, and refining policies and/or procedures
• Strong written and oral communication skills
• Experience working in a fast-paced, high-capacity work environment
• Proficiency with Microsoft and Google Suites

• Strong organizational, planning, time management, and multi-tasking skills
• Strong attention to detail and communicator
• Strong analytical, critical thinking and problem solving skills
• Ability to build strong interpersonal relationships and work effectively in a collaborative environment
• Ability to think strategically, anticipating future outcomes and events and incorporating them into thoughtful solutions
• Ability to manage multiple projects simultaneously, adjust priorities and work autonomously in ambiguous environments
• Track record of leadership, influence, curiosity and perseverance
• Enjoy identifying opportunities to reinvent and simplify current processes
• Demonstrated ability to people manage
• Demonstrated interest in continuous improvement
• Ability to plan, organize, coordinate, and direct varied and extensive teaching programs; ability to coordinate the overall Developmental program for Aspire.
• Ability to establish and maintain effective relationships with principals, teachers, supervisors, other responsible school officials, local and state officials, and with parents.
• Experience working with students, families, and staff from diverse cultural and linguistic backgrounds.