Asset Protection Manager

Macy's

San Jose, CA

Manager, Asset Protection

San Jose, CA, United States

Full time Schedule

$67,56

-$112,44

0Annually

*

* based on job, location, and sche

dule

Job Descr

iptionBe part of an amazing

storyMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to

work.Job Ov

erviewThe Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume, or significant Shortage risk. They serve as the subject matter expert on Asset Protection and Shortage Reduction Strategies within their location, the experience they bring in asset protection and shortage reduction is essential in supporting the overall company goal for topline re

sults.What You W

ill DoSh

ortageLead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness pr
ogramsDevelop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage
goalsManage and monitor internal and external theft investigations, apprehensions, and reco
veriesAnalyze theft trends through the utilization of available AP Reports, Systems, and Tech
nologyEstablish a high level of shortage awareness and effectiveness determined by audit r
esultsEnsure that all AP policies and procedures are thoroughly understood by the AP team and executed effec
tivelyManage and monitor payroll ex
pensesSupport the preparation, take, and reconciliation of the annual inventory p
rocessFocus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district r
esultsAssume an elevated leadership role within the division to include special projects beyond the normal scope of responsi

bilityCu

stomerUphold Macy’s commitment to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and ass
ociateRole model exemplary service and lead the Asset Protection team to provide an outstanding shopping expe
rienceEnsure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportu
nitiesDrive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best pra
cticesMaintain safety awareness and a safe shopping and work environment for customers and coll
eaguesHandle proprietary, sensitive, and confidential infor
mationManage high-profile incidents and special event mana
gementParticipate in visits with senior lead

ership

PeopleRecruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession pl
anningAchieve results through managing others, including direct reports who are often hourly colleagues and l
eadersPlay an influential role in the development of high-potential l
eadersLead innovative projects and foster idea sharing among
peersEstablish yourself as an influential
leaderAddress colleague concerns in a reasonable and fair manner, consistent with the values expected by the C
ompanyLeverage partnerships and foster relationships with local law enforcement, prosecutors, and community l
eadersSupport Macy’s Brand values, including the commitment to community service opportunities and ‘Give Back’ opportu
nitiesMaintain regular, dependable attendance, and punct
ualityFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and commu
nitiesIn addition to the essential duties mentioned above, other duties may be as

signedSkills You Wil

l NeedLeadership: Demonstrated ability to lead and inspire teams to achieve shortage prevention goals, while upholding company values and fostering a positive work envir

onmentStrategic Thinking: Capacity to develop and execute effective shortage prevention strategies tailored to the unique needs and challenges of the lo

cationRelationship Building: Strong interpersonal skills to establish and maintain relationships with Store, Division, and Regional leaders, gaining support for shortage reduction initi

ativesAnalytical Skills: Proficiency in analyzing theft trends and utilizing available reports, systems, and technology to identify and address areas of concern proac

tivelyCommunication: Clear and concise communication skills, both verbal and written, to effectively convey information to diverse audiences, including senior leadership, colleagues, and external pa

rtnersAdaptability: Capacity to handle high-pressure situations with professionalism and composure, adapting strategies as needed to address evolving chal

lengesTime Management: Strong organizational skills to effectively manage resources, prioritize tasks, and meet deadlines while maintaining regular attendance and punct

ualityWho Y

ou AreCandidates with a High School Diploma or equivalent are encouraged to
apply.3-5 years of prior Asset Protection management expe
rienceThis position requires heavy lifting, constant moving, standing, and reaching with arms and
handsInvolves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing l
addersMay involve reaching above eye
levelRequires close vision, color vision, depth perception, and focus adju
stmentAble to sustain long periods enclosed in surveillance
areasAble to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company

needsWhat We Can Off

er YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportun

ities.Some additional benefits we offer in

clude:Merchandise dis
countsPerformance-based ince
ntivesAnnual merit
reviewEmployee Assistance Program with mental health counseling and legal/financial
adviceTuition reimbur

sementAccess the full menu of benefits offerings

here.Ab

out UsThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s

lives.Join us and help write the next chapter in our story - apply

today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work envi

ronment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details

on benefi

ts.