The Applications Analyst will be the primary contact for the Office of the County Engineer (OCE) to maintain system-level configuration. It will be responsible for the support of both internal and external users. The Analyst will be required to be highly responsive and able to prioritize end-user needs in the best interest of OCE. The Analyst will liaise with Trimble (eBuilder) and Tri Riga and end users to implement any required account-level modifications, including changes in data fields, reports, dashboards, and templates. The Analyst will assist OCE with project initiation and provide relevant assistance and resources to project managers and any additional duties as necessary. In addition, the analyst will be responsible for supporting the capital and facilities project management teams as well as assisting in the design and configuration of enterprise solutions and responsible for the ongoing support for these solutions.
•Maintaining and supporting the OCE Program Management Information System (PMIS)
•Work on the assigned support requests captured in the tracking system
•Follow up with users on support calls for more clarification and resolve the system issue
•Revise and update system training materials and guidelines documentation
•Taking ownership of system issues and seeing problems through to resolution
•Providing technical support to users
•Creating new projects in the system
•Developing or modifying standard reports in the system
•Providing support and delivering training to internal and external users
•Manage all aspects of the project related to systems and technology and their specific application for the division.
•Work with the projects team and perform requirement analysis, define solutions for identified Tririga requirements and problem solving, and prepare detailed training modules.
•Hands-on experience with Tririga platform and application, including data migrations and/or integrations.
•All other duties and responsibilities as assignedAssociate's degree or higher in Business, Computer Information Systems, Construction Management or related field
One year of work experienceExperience in Trimble (eBuilder) & Tririga is a plus
•Experience as a Software as a Service (SaaS) administrator
•General understanding of engineering and construction terminology
•Experience with Power BI reporting, Quickbase and other reporting tools is a plus
•Prior experience with writing and analyzing business and system requirement documents that convey complex business analysis and technology solutions
•Experience in forecasting, financial, and project analysis combined with an understanding of key performance indicatorsNOTE:Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Experience in Trimble (eBuilder) & Tririga is a plus
•Experience as a Software as a Service (SaaS) administrator
•General understanding of engineering and construction terminology
•Experience with Power BI reporting, Quickbase and other reporting tools is a plus
•Prior experience with writing and analyzing business and system requirement documents that convey complex business analysis and technology solutions
•Experience in forecasting, financial, and project analysis combined with an understanding of key performance indicatorsPosition Type, and Typical Hours of Work:
Full-Time | Regular | 40 hours per week.
Subject to early mornings, late evenings, weekends, and holidays at times, depending upon the project or workload.
Salary:
Commensurate with experience, based on 26 pay periods.
Physical Demands and Environmental Exposure:
Most assignments will be performed in an office, meeting, or operations command center environment, but some field work may be required. May be required to work extended work hours during activation of disaster recovery operations for an unspecified length of time (varies based on the extent of the event).
This position requires bending, stooping, and lifting to 25 lbs., frequent walking, standing, sitting, reaching, and ascending/descending stairs.
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Interview/Assessment:
This position may have an assessment as part of the interview process.
FEATURED BENEFITS:
Medical, vision, and dental insurance.
Wellness.
Professional development opportunity.
Flexible spending account.
457 deferred compensation plans.
Retirement pension (TCDRS).
Transportation assistance (Metro Ride Sponsor Program).
Disability and life insurance.
Harris County is a Qualified Employer for the Public Service Loan Forgiveness Program (PSLF).
Employment may be contingent on passing a drug screen and meeting other standards.