Overview
AI Solutions Intern|IT – AI Governance & Innovation / Non Exempt
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday or Friday
Sally Beauty is looking for a summer intern who can rapidly build AI-powered solutions that solve real business problems. You’ll work from a prioritized list of use cases across multiple departments, such as supply chain, marketing, finance, and operations. Your job is to understand how the process works today, prototype a solution fast using AI-assisted development tools, and deliver production-quality results. This role reports to the AI Governance Program Manager within IT.
We want someone who is already using AI tools to build things — not just experimenting with prompts, but actually shipping working applications. If you’ve used tools like Claude, Cursor, Replit, or Copilot to go from idea to working software in hours instead of weeks, and you understand why version control, testing, and proper release practices still matter even when the code writes itself, this role is for you.
To apply you must meet these guidelines/requirements:
- This is a hybrid position requiring onsite work three days per week at the Support Center in Legacy West, Plano, TX.
- This position is not eligible for immigration sponsorship.
- Housing, relocation, and transportation assistance are not provided.
- Availability is required from June 1 through August 7, 2026, with a minimum commitment of 30 hours per week.
Responsibilities
- Work from a prioritized list of AI use cases to rapidly prototype and build solutions using AI-assisted development tools (Claude, Cursor, GitHub Copilot, Replit, ChatGPT, Microsoft Copilot)
- Learn the business process behind each use case so you understand the problem before you start building
- Take early-stage prototypes and improve them — add structure, error handling, and documentation so others can use them reliably
- Build new AI-powered tools and automations from problem statements provided by business teams
- Apply SDLC best practices throughout: version control (GitHub), branching, code review, testing, and structured release management — even when using AI to generate the code
- Help deploy solutions into cloud environments and support them after launch
- Track how much AI usage (tokens, API calls) each solution consumes and flag anything unusual
- Write clear documentation so business users can understand and maintain the tools you build
- Test and evaluate new AI development tools and share what you find with the team
Knowledge, skills & abilities requirements
- Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Systems, Data Science, or a related field
- Demonstrated ability to use AI-assisted development tools to rapidly build working applications — we want to see examples of things you’ve built, not just classes you’ve taken
- Experience writing code in Python, JavaScript, or a similar language
- Solid understanding of SDLC fundamentals: version control (Git/GitHub), branching strategies, code review, testing, and deployment practices — you should know why these matter, not just how to use them
- Able to understand how a business process works and think through how to improve it with technology
- Comfortable working independently and figuring things out without step-by-step instructions
- Good communication skills — able to explain what you built and how it works to people who aren’t technical
Bonus: Experience with prompt engineering, agentic AI workflows, cloud platforms (Azure), or Copilot Studio / Power Platform
Competencies & attributes
Competency descriptors are at the Entry level.
- Passionate Learner – actively learns; asks questions to gain further understanding; open to feedback; applies learning to role; considers learning important and completes when assigned
- Flexible & Agile Adapter – open to change; works well with little direction and finishes the task; keeps calm under pressure and doesn’t dwell on the past
- Talent Builder – shares knowledge with others; considers how to include others to problem solve and gain knowledge; looks for ways to acknowledge and motivate others
- Effective Communicator – can articulate well when sharing information; self-aware of impact and style when communicating to engage others; asks questions and listens
- Team Builder – works well with others; collaborates with a wide number of associates and teams; acts humbly when a part of a team and understands the importance of including others
- Customer Focused Partner – understands the customer and shares insights; values the customer and eager to make a positive impact; holds self to a good standard of customer service
- Strategic Thinker – brings new, strategic ideas to the team; actively supports strategic plans; provides additional ideas to drive improvements
- Big Picture Thinker – understands how the team operates; knows how decisions could impact other teams
- Results Driver – holds self to a good standard of work and delivery; manages own time and focuses on the right priorities; self-motivated; adapts easily; demonstrates grit
- Problem Solver & Decision Maker – uses the right information to make decisions and take action with others to solve problems; uses good judgment to make prompt yet balanced decisions
Working conditions & physical requirements
Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday or Friday
The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work.
While involving everyday risks or discomforts, the work environment is designed with standard safety precautions. These precautions, typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles, include using safe work practices with office equipment, avoiding trips and falls, observing fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated, ensuring the safety and comfort of our associates.
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