Agile Scrum Master

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.

Our challenge

We are seeking a seasoned Certified Scrum master to support enterprise infrastructure projects .Scrum Master is responsible for leading Agile transformation across our engineering and product teams. The ideal candidate will have a strong background in Agile methodologies and experience partnering closely with Product and Engineering Managers to ensure alignment between business priorities, technical execution, and product outcomes. This role is critical in fostering a culture of collaboration, transparency, and continuous improvement across all cross-functional teams.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Chandler, AZ is $90k - $100k/year & benefits (see below).

The Role

Responsibilities:

Facilitate Scrum Ceremonies

• Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives for both engineering and product teams, ensuring meetings are focused, efficient, and outcome-oriented.

• Partner with Product Managers to refine and prioritize the product backlog, ensuring clarity on goals, acceptance criteria, and delivery timelines.

• Coach team members on Agile principles and foster collaboration between product and engineering functions.

• Ensure alignment between sprint objectives and product roadmap goals.

Implement Agile Practices

• Drive adoption of Agile best practices across product and engineering, promoting consistency in workflow and delivery.

• Support Product Managers and Technical Leads in developing clear user stories, managing backlog health, and balancing technical debt vs. feature delivery.

• Act as a servant leader who removes impediments, promotes accountability, and enables both product and engineering teams to operate effectively.

• Support the organization in scaling Agile practices across multiple teams and projects.

Metric-Driven Feedback Loops

• Establish and maintain KPIs that measure not only team performance and velocity but also product delivery effectiveness, such as feature adoption, quality metrics, and time-to-market.

• Partner with Product to analyze feedback and metrics to continuously refine prioritization, delivery cadence, and product outcomes.

• Provide data-driven insights to help leadership and stakeholders understand progress toward business and product objectives.

Product Partnership & Alignment

• Collaborate closely with Product Managers to ensure sprint planning reflects strategic priorities and business goals.

• Facilitate alignment between roadmap planning, sprint execution, and release readiness.

• Support the product discovery process by enabling fast feedback loops, facilitating cross-functional discussions, and ensuring customer value remains central to sprint delivery.

• Partner with Product and Engineering leadership to continuously improve how ideas move from concept to customer delivery.

Continuous Improvement

• Identify and implement opportunities to improve collaboration between Product, Engineering, and Design.

• Encourage a culture of experimentation and innovation, empowering teams to test and iterate on both process and product ideas.

• Share best practices, lessons learned, and retrospectives across all teams to strengthen organizational agility.

Stakeholder Communication

• Act as a bridge between technical teams, Product, and business stakeholders, ensuring alignment and shared understanding of priorities and progress.

• Communicate sprint progress, key outcomes, and potential risks clearly and proactively.

• Manage stakeholder expectations, ensuring the delivery of business value that aligns with company goals and product strategy.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Product Management, or related field preferred.

• Certified Scrum Master (CSM) or equivalent Agile certification.

• 7+ years of experience as a Scrum Master or Agile Delivery Lead within technology and/or product development environments.

• Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and experience applying them across multi-disciplinary teams.

• Proven experience collaborating with Product Management teams to drive roadmap execution and measurable outcomes.

• Demonstrated ability to use data and metrics to drive decisions, improvements, and product delivery quality.

• Proficiency with tools like Jira, Confluence, and product management platforms.

• Excellent facilitation, coaching, and leadership skills.

• Strong communication and interpersonal skills with the ability to engage effectively with technical, product, and business stakeholders.

• Ability to manage multiple priorities and adapt in a fast-paced, evolving environment.

Preferred skills:

• Experience with ITSM Remedy and ServiceNow

• Certified Scrum Professional (CSP)

• SAFe (Scaled Agile Framework) Scrum Master (SSM) or SAFE Advanced Scrum Master (SASM)

• Bachelor’s degree or higher

• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, Confluence, and Teams

We offer:

• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.