EXAM NUMBER
MV1002A-EA
TYPE OF RECRUITMENT
Open Competitive Job Opportunity - Emergency
FILING PERIOD
Applications will be accepted starting Thursday, April 30, 2026, at 8:00 AM. (PT) until Thursday, April 30, 2026, at 5:00 P.M. (PT)The Department of Military and Veterans Affairs is seeking qualified candidates to fill an emergency Administrative Services Manager I vacancy related to the homelessness crisis.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager I.
Incumbents are responsible for carrying out work assignments which require the use of sound professional judgment, initiative and creativity inidentifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, contracts, budget, finance, and other closely related, sensitive and confidential administrative functional areas. Work tends to be covered by a wide variety of principles, policies, rules, practices, precedents and guidelines; incumbents are expected to use judgment in interpreting and adapting application of these provisionsin the analysis of specific cases. Recommendations have significant impact on higher-level staff and management decisions. Incumbents in supervisory positions are responsible for providing full administrative and technical supervision to lower-level staff.
Assignments are made in terms of overall objectives and resources available, with the incumbent and supervisor working in consultation to develop deadlines, the scope of assignments and expected results.Incumbents are responsible for applying a detailed understanding of the various principles, concepts, methods, and techniques applicable to their functional area in planning and carrying out their assignment, resolving issues andconflicts that emerge, and keeping the supervisor informed of progress and potentially controversial matters identified. Completed work is evaluated in terms of soundness of approach, overall quality and results in meeting objectivesand feasibility of recommendations made.
These positions differ from those belonging to the lower-level Management Analyst class in that, although incumbents in the latter class may perform some complex analytical assignments, the majority of the work consists of a variety of recurring to moderately complex assignments, while positions within the Administrative Services Manager I class predominantly perform a full range of difficult to complex analytical assignments. In addition, some positions in the Administrative Services Manager I class lead or supervise lower-level analysts performing less complex analytical assignments.
ESSENTIAL JOB FUNCTIONS
Conducts complex and sensitive research assignments requiring locating and gathering of data from multiple sources and interpretation of often conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, determines analytical techniques appropriate to an assignment's purpose; develops statistical and information-gathering processes to ensure quality, integrity, validity, and relevance of data obtained for analysis and decision making purposes.
Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements.
Uses qualitative and/or quantitative analytical methods in order to identify issues, summarize findings and draw fact-based conclusions often based upon large amounts of information.
Analyzes complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interests of various stakeholders; develops and/or recommends the development of programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards).
Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on sensitive and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented.
Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely, proactive responses.
Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs.
Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements.
GENERAL COMPETENCIES:
Knowledge:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills:
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
Time Management - Managing one's own time and the time of others.
Instructing - Teaching others how to do something.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Abilities:
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation.
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
TRAINING AND EXPERIENCE:
Option 1
A Bachelor's degree from an accredited college or university -AND- *Three years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.
*A Master's degree or higher in Business Administration, Public Administration, Law or closely related field may be substituted for one year of the required experience.
Option 2
Five years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.
**Associate analyst level work involves 1) the independent performance of a variety of routine to moderately complex assignments and/or 2) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, grants, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series.
Note: For a fuller description of associate-level analytical work, refer to Los Angeles County'sManagement Analystclassification (Item #1848).
You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
2 - Light.
Positions within this class require light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENT INFORMATION
Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
FALSIFICATION of any information may result in DISQUALIFICATION.
EXAM CONTENT
Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION:
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add HR@mva.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account onwww.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.