Administrative Coordinator 3

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Step into a dynamic role where your expertise and judgment truly make an impact. In this position, you’ll perform complex, specialized duties that support critical program operations while exercising independence in decision-making and problem-solving. As responsibilities grow in scope and complexity, you’ll play a key role in driving efficiency, applying policies with precision, and supporting the success of your team. If you’re detail-oriented, adaptable, and ready to take on meaningful, high-level work, this is an excellent opportunity to advance your skills and contribute to impactful programs.

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

• Receives and reviews applications for compliance with departmental policies, conducts applicant interviews, and assists clients with submitting benefit applications via kiosk
• Performs initial assessments by gathering and evaluating information to determine potential eligibility for social service programs
• Researches client history and processes case-related actions using multiple automated systems
• Assists in program eligibility determination by obtaining and verifying documentation and coordinating with Social Services Analysts
• Provides customer service and front-office support by greeting clients, assessing needs, answering inquiries, and serving as backup receptionist as needed
• Performs clerical and administrative duties such as scanning and indexing documents, managing mail and faxes, maintaining records, and preparing reports to support program operations
• Maintains readiness for emergency response by participating in disaster operations, including interviewing and registering applicants, determining eligibility for Disaster Food Stamp Programs, and supporting shelter operations during emergencies

Position-Specific Details:

Location: Medical Vendor Administration / ES Alexandria Region 6-FSA 2 (ES TRI-REGION 3) / Vernon Parish

Appointment Type:This position may be filled as aProbationary appointment, Promotional appointment,Job appointment (temporary appointment that may last up to 48 months), or Detail to Special Duty

Cost Center:3052130204

Position Number(s):50689726

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please clickHERE.

Contact Information:

Samantha Johnson

Samantha.Johnson2@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is availablehere.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.