Administrative Assistant

Administrative Assistant

Job Description

The Administrative Assistant provides bilingual (English and Spanish) administrative and customer service support to ensure smooth and efficient office operations. This role requires strong organizational skills, proficiency in Microsoft Office applications, and the ability to communicate clearly and professionally with both internal teams and external clients. The position is initially a three-month contract with potential for extension.

Responsibilities

• Provide comprehensive administrative support to ensure efficient day-to-day office operations.
• Answer and direct phone calls in a professional manner while delivering exceptional customer service.
• Greet and assist visitors at the front desk, ensuring a welcoming and organized reception area.
• Prepare, edit, and maintain documents, reports, and spreadsheets using Microsoft Office and Excel.
• Perform accurate data entry and maintain electronic and physical filing systems.
• Assist with scheduling meetings, managing calendars, and coordinating appointments.
• Organize and maintain files, records, and other office documentation for easy retrieval.
• Communicate effectively in English and Spanish, both verbally and in writing, to support internal teams and external clients.
• Handle inquiries from customers and colleagues, resolving issues promptly, courteously, and professionally.
• Provide customer support via phone and other channels, demonstrating strong phone etiquette and a customer service–oriented approach.
• Assist with general clerical tasks such as copying, scanning, and typing correspondence.
• Collaborate with team members and support various administrative projects as needed.
• Perform other related clerical and administrative duties as assigned.

Essential Skills

• Bilingual fluency in English and Spanish, both verbal and written.
• Proven experience providing administrative support in an office environment.
• Strong customer service skills with a customer service–oriented mindset.
• Proficiency in Microsoft Office Suite, including Word, Outlook, PowerPoint, and Excel.
• Basic proficiency in Microsoft Excel, including data entry, formatting, and simple formulas.
• Accurate data entry skills and strong attention to detail.
• Effective communication skills and professional phone etiquette.
• Ability to multitask, prioritize work, and maintain accuracy in a fast-paced environment.
• Strong organizational and time-management abilities.
• Ability to perform clerical tasks such as filing, typing, and document preparation.
• Ability to work both independently and collaboratively as part of a team.
• High school diploma or equivalent.

Additional Skills & Qualifications

• Associate degree preferred.
• Experience in front desk or receptionist roles.
• Previous experience in customer support or customer-facing positions.
• Comfort using the full Microsoft Suite in a professional setting.
• Positive attitude and a strong willingness to learn new tasks and systems.
• Ability to remain professional and courteous when handling inquiries and resolving issues.

Work Environment

This role is based on-site in an office environment and follows a full-time schedule, with typical shifts of either 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m., and candidates should be flexible to work either shift. The position involves working at a front desk and general office setting, using standard office equipment and Microsoft Office applications throughout the day. The pace is fast and service-oriented, with frequent interaction by phone and in person. Professional attire appropriate for an office and reception environment is expected.

This is a Contract position based out of Bladensburg, MD.

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Bladensburg,MD.

This position is anticipated to close on May 5, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.